Mabel Hutchison
Summerville
Summary
Retail professional with a proven track record at TJX Companies, specializing in cash handling and effective communication. Enhanced customer satisfaction and increased sales through personalized service and strong team collaboration. Adaptable in point of sale operations, consistently achieving sales targets while promoting a welcoming shopping environment.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
TJX Companies
Summerville
10.2023 - 02.2025
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Processed returned merchandise according to company policies.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Inspected purchased items for defects before handing them over to customers.
- Demonstrated knowledge of store products and services.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
Server
Waffle House
Summerv
09.2023 - 02.2025
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
- Set up tables in between patrons to reduce wait times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Upheld high standards of sanitation in accordance with health department regulations.
- Presented menus and answered questions regarding items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees to perform duties.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
- Informed customers of daily specials and signature menu items.
- Took orders from customers accurately and in a timely manner.
- Trained new employees on restaurant procedures and plating techniques.
- Prepared checks, itemizing total meal costs and taxes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted guests and provided menus.
Education
GED -
Dorchester District 2 Adult Education
Summerville, SC05-2025
Skills
- Cash handling
- Point of sale operation
- Team collaboration
- Time management
- Adaptable and flexible
- Effective communication
- Sales techniques
- Product knowledge
Timeline
Retail Sales Associate
TJX Companies
10.2023 - 02.2025
Server
Waffle House
09.2023 - 02.2025
GED -
Dorchester District 2 Adult Education
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