Macio Myers
North Charleston
Summary
Dynamic law enforcement professional with extensive experience at North Charleston Police Department, excelling in community engagement and conflict de-escalation. Proven ability to enhance public safety through effective patrol procedures and crime prevention strategies. Strong report writing skills complement a commitment to fostering trust and collaboration within the community.
Overview
14
14
years of professional experience
Work History
Law Enforcement Officer
North Charleston Police Department
03.2022 - Current
- Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Answered emergency calls for help from citizens and business owners.
- Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
- Enhanced community safety by conducting regular patrols and responding to calls promptly.
- Patrolled assigned areas to prevent and detect roadway crimes.
Truck Driver
MAU Workforce Solutions
02.2021 - 11.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Machine Operator
City Of Charleston
07.2017 - 09.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Houseman
Wild Dunes
04.2017 - 11.2018
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Cashier Supervisor
BiLo Foods
01.2011 - 07.2018
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Costumer Service
Iqor
08.2015 - 11.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11-2017
Skills
- Community policing
- Report writing
- Community engagement
- Conflict de-escalation
- Traffic laws
- Police reports
- Self-defense techniques
- Crime prevention
- Traffic control
- Patrol procedures
- Evidence collection
Languages
English
Full Professional
Timeline
Law Enforcement Officer
North Charleston Police Department
03.2022 - Current
Truck Driver
MAU Workforce Solutions
02.2021 - 11.2021
Machine Operator
City Of Charleston
07.2017 - 09.2020
Houseman
Wild Dunes
04.2017 - 11.2018
Costumer Service
Iqor
08.2015 - 11.2017
Cashier Supervisor
BiLo Foods
01.2011 - 07.2018
High School Diploma -
Penn Foster Career School
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