Mackenzie Martin
Spartanburg
Summary
Dedicated professional with strong customer service skills. Recognized for resolving issues effectively while promoting high customer satisfaction. Committed to enhancing office operations and team collaboration.
Overview
2
2
years of professional experience
Work History
Kavatender
Kava Culture
Spartanburg
08.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Office Coordinator
Home Instead
Spartanburg
08.2023 - Current
- Managed office supplies and inventory to ensure availability.
- Maintained accurate records of client services and caregiver hours.
- Supported marketing efforts by organizing community outreach events.
- Implemented filing systems to enhance document retrieval efficiency.
- Created and maintained filing systems, both paper and electronic.
- Developed productive working relationships with customers through courteous service via phone or email correspondence.
Education
Bachelor of Science - Psychology
Clemson University
Clemson, SC05-2028
Skills
- Customer service
- Office administration
- Effective communication
- Team collaboration
- Problem resolution
- Event organization
Timeline
Kavatender
Kava Culture
08.2025 - Current
Office Coordinator
Home Instead
08.2023 - Current
Bachelor of Science - Psychology
Clemson University