Summary
Overview
Work History
Education
Skills
Languages
References
Languages
References
Timeline
Hi, I’m

Mackenzie Moore

Sales
Charleston
Mackenzie Moore

Summary

I am a motivated and customer-focused professional with a strong background in hospitality, sales, and client service. My experience in fast-paced environments has sharpened my ability to communicate effectively, resolve problems quickly, and build lasting customer relationships. Currently pursuing a certification in Business Administration: Marketing, I am passionate about combining my customer service expertise with business and marketing knowledge to help organizations grow and deliver exceptional client experiences. Known for my strong work ethic, adaptability, and collaborative approach, I am eager to contribute to a dynamic team where I can continue developing my skills and driving positive results.

Overview

5
years of professional experience

Work History

Longhorn Steakhouse
Mt.Pleasant

Server/To-Go/Hostess/Service Professional
01.2021 - Current

Job overview

  • Taken and delivered food and beverages to ensure guest satisfaction
  • Ensured knowledge of menu items, specials, and allergens
  • Processed payments accurately and efficiently
  • Upsold menu items to maximize sales
  • Managed takeout and delivery orders
  • Provided excellent customer service over the phone and in person
  • Ensured cleanliness and organization of work stations
  • Greeted guests warmly and managed seating arrangements
  • Assisted servers and bussers in maintaining a clean dining environment
  • Collaborated with team for enhanced efficiency

Kohl’s
Mt.Pleasant

Part Time Sales Associate
08.2020 - 01.2021

Job overview

  • Organized racks and shelves to maintain the store's visual appeal.
  • Worked to reach daily goals
  • Achieved perfect attendance.
  • Educated customers on promotions to enhance sales
  • Engaged with customers in a respectable demeanor

Education

TRIDENT TECHNICAL COLLEGE
Charleston, SC

Associate from Business Administration: Marketing
03-2026

Philip Simmons High School
Charleston, SC

High School Diploma
05-2022

WESTERN CAROLINA UNIVERSITY
Cullowhee, NC

Some College (No Degree) from Communications of Sciences and Disorders

Skills

  • Stocking and Replenishing
  • Merchandise Knowledge
  • Client Service
  • Excellent People Skills
  • Problem-solving Skills
  • Multi-tasking Strength
  • Professional Demeanor
  • Adapt to Diverse Groups
  • Social Perceptiveness
  • Hospitality
  • Cash handling
  • Upselling Techniques
  • Strong Work Ethic
  • Sales Techniques
  • Team Collaboration
  • Performance Improvement

Languages

English: Native/ Fluent

References

Available upon request

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Server/To-Go/Hostess/Service Professional

Longhorn Steakhouse
01.2021 - Current

Part Time Sales Associate

Kohl’s
08.2020 - 01.2021

TRIDENT TECHNICAL COLLEGE

Associate from Business Administration: Marketing

Philip Simmons High School

High School Diploma

WESTERN CAROLINA UNIVERSITY

Some College (No Degree) from Communications of Sciences and Disorders
Mackenzie MooreSales