Mackenzie Morisseau
Columbia
Summary
Hardworking Retail Associate capable of operating lift equipment, working with merchandise and attentive to detail, ensuring that customers are able to easily access items available for purchase or that they've already purchased.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot
03.2025 - 08.2026
- Processed customer orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Operated lift equipment, including forklifts and pallet jacks, to support order preparation.
- Maintained inventory accuracy through regular cycle counts and stock replenishment activities.
- Collaborated with team members to streamline order picking processes, reducing turnaround time.
- Implemented best practices for packaging to minimize damage during shipping and handling.
Freight Team Associate
The Home Depot
11.2024 - 03.2025
- Unloaded and organized freight shipments to optimize warehouse space and accessibility.
- Operated forklifts and pallet jacks safely to transport materials and unload freight within the store.
- Performed inventory checks to maintain accurate stock levels and minimize discrepancies.
- Loaded and unloaded trucks.
- Stocked store shelves in order to provide a good shopping experience for the customer.
Recovery Associate
The Home Depot
03.2024 - 11.2024
- Organized merchandise displays to enhance product visibility and customer experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to streamline recovery processes for improved efficiency.
- Conducted regular audits of sales floor to maintain cleanliness and orderliness standards.
- Removed damaged merchandise from main shelf and transferred merchandise to clearance shelving.
Lot Associate
The Home Depot
08.2021 - 03.2024
- Maintained organized, safe loading and unloading areas for merchandise.
- Cleared parking lot by collecting shopping carts to place in the proper area.
- Maintained proper number of shopping carts in entrance of storefront.
- Assisted customers with loading and unloading of purchased product.
- Cooperated with other associates in their departments when necessary in order to assist customers to the best ability.
- Cleaned parking lot to provide a clean and orderly environment.
Freight Team Associate
The Home Depot
03.2021 - 08.2021
- Unloaded and organized freight shipments to optimize warehouse space and accessibility.
- Operated forklifts and pallet jacks safely to transport materials and unload freight within the store.
- Performed inventory checks to maintain accurate stock levels and minimize discrepancies.
- Loaded and unloaded trucks.
- Stocked store shelves in order to provide a good shopping experience for the customer.
Lot Associate
The Home Depot
05.2019 - 03.2021
- Maintained organized, safe loading and unloading areas for merchandise.
- Cleared parking lot by collecting shopping carts to place in the proper area.
- Maintained proper number of shopping carts in entrance of storefront.
- Assisted customers with loading and unloading of purchased product.
- Cooperated with other associates in their departments when necessary in order to assist customers to the best ability.
- Cleaned parking lot to provide a clean and orderly environment.
Sales Associate
Big Lots
02.2020 - 07.2020
- Maintained organized merchandise displays, ensuring alignment with store visual standards.
- Processed transactions efficiently, contributing to a smooth checkout experience for customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Ridge View High School
ColumbiaSkills
- Order picking
- Teamwork and collaboration
- Pallet arrangement
- Forklift operation
- Product packaging
- Shipment preparation
- Troubleshooting techniques
- Box building and packing
- Pallet jack usage
- Customer service
- Dependable and reliable
- Pick lists
- Order fulfillment
Timeline
Order Fulfillment Associate
The Home Depot
03.2025 - 08.2026
Freight Team Associate
The Home Depot
11.2024 - 03.2025
Recovery Associate
The Home Depot
03.2024 - 11.2024
Lot Associate
The Home Depot
08.2021 - 03.2024
Freight Team Associate
The Home Depot
03.2021 - 08.2021
Sales Associate
Big Lots
02.2020 - 07.2020
Lot Associate
The Home Depot
05.2019 - 03.2021
High School Diploma -
Ridge View High School