Mackenzie Storer
Clover
Summary
Detail-focused Ophthalmic Technician excels in high-productivity environments, efficiently completing tasks with precision. Possess specialized skills in patient education, diagnostic testing, and equipment sterilization. Successful at managing a several patient caseload daily. Operational knowledge of complex opthalmic equipment. Possess technical skills combined with an empathetic approach to provide superior patient-centered care.
Overview
8
8
years of professional experience
Work History
Front desk / Ophthalmic Technician
Eye Care of East Bay
Walnut Creek
08.2020 - 06.2025
- Input insurance information and send referrals to specialists through EPIC
- Patient work-up: rooming patients, obtaining complete medical history and chief complaint
- Assisting with in-office procedures; reviewing pre-op/consent forms with patients for surgery
- Charting and coordinating care for patients while being HIPAA compliant
- Surgery Scheduling
- Operated and maintained ophthalmic equipment for accurate patient assessments
- Recorded patient histories and updated electronic health records efficiently
- Supported ophthalmologists during surgical procedures and examinations
- Managed patient flow and scheduled appointments to optimize clinic operations
- Trained new staff on clinic protocols and equipment usage effectively
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Administered eye drops to patients as directed by physician
- Collected data from visual field testing, retinal imaging, corneal topography
Food and Cocktail Server
The Lounge on Oak
Brentwood
07.2023 - 01.2025
- Delivered exceptional service in a fast-paced lounge environment.
- Maintained cleanliness and organization of the bar and serving areas.
- Prepared and served cocktails, beer, and wine to guests efficiently.
- Managed cash transactions accurately during busy shifts.
- Engaged with guests to create a welcoming atmosphere at the lounge.
- Monitored inventory levels and reported needs for replenishment regularly.
Infant Nanny
College Nannies, Sitters and Tutors
Danville
03.2019 - 08.2020
- Provided attentive care to infants in a nurturing environment.
- Developed and implemented engaging activities for developmental growth.
- Maintained a clean and safe space for infants' play and rest.
- Communicated effectively with parents about daily activities and needs.
- Monitored infant behavior to ensure health and well-being.
- Performed feeding, diaper changes, and nap routines consistently.
Temporary Medical Assistant for the flu clinic
Kaiser Permanente Adult Family Medicine Department
San Francisco
09.2018 - 01.2019
- Vitalized and roomed patients
- Interviewed patients' complete medical history and chief complaint
- Input patient information through Health Connect
- Scheduled appointments through EMR system: cips
- Performed injections, EKG's, ear washes, and throat swabs
Medical Assistant (Externship)
Kaiser Permanente Adult Family Medicine Department
Walnut Creek
10.2017 - 01.2018
- Vitalized and roomed patients
- Interviewed patients' complete medical history and chief complaint
- Input patient information through Health Connect
- Scheduled appointments through EMR system: cips
- Performed EKG's, ear washes, throat swabs and obtained cultures for the lab
Education
Regional Occupational Programs for Administrative and Clinical Medical Assisting - Administrative Medical Assistant Certification, Clinical Medical Assistant Certification, Medical Terminology Certification, BLS for Health Care Provider - American Heart Association
Contra Costa County Office of Education
Pittsburg, CAGeneral Diploma -
Independence High School
Brentwood, CASkills
- Trained on various EMR systems: EPIC, MDI, Advanced MD, Health Connect
- Typing speed of 60wpm
- Compassionate customer service
- Time management
- Attention to detail
- Organization
- Critical thinking
- Sound reasoning
- High standards of productivity and quality
- Ophthalmic equipment maintenance
- Procedure assistance
- Patient data collection
- Surgery scheduling
- Customer relationship management
- Patient flow management
- Appointment coordination
- HIPAA compliance
- Team training
- Effective communication
- Problem solving
- Inventory monitoring
- Medical history documentation
- Minor surgery assistance
- Medication administration
- Glaucoma screening techniques
- Fundus photography proficiency
- Visual acuity assessment
Skills
Diagnostic testing, Proficiency in Microsoft Office, Trained on various EMR systems including EPIC, MDI, Advanced MD, and Health Connect, Typing speed of 60wpm, Compassionate customer service, Time management, Attention to detail and organization, Critical thinking and sound reasoning, High standards of productivity and quality
Special Achievements
- 4.0 GPA / Academic Honors
- Administrative Medical Assistant ROP
- Clinical Medical Assistant ROP
Timeline
Food and Cocktail Server
The Lounge on Oak
07.2023 - 01.2025
Front desk / Ophthalmic Technician
Eye Care of East Bay
08.2020 - 06.2025
Infant Nanny
College Nannies, Sitters and Tutors
03.2019 - 08.2020
Temporary Medical Assistant for the flu clinic
Kaiser Permanente Adult Family Medicine Department
09.2018 - 01.2019
Medical Assistant (Externship)
Kaiser Permanente Adult Family Medicine Department
10.2017 - 01.2018
Regional Occupational Programs for Administrative and Clinical Medical Assisting - Administrative Medical Assistant Certification, Clinical Medical Assistant Certification, Medical Terminology Certification, BLS for Health Care Provider - American Heart Association
Contra Costa County Office of Education
General Diploma -
Independence High School