Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Bergstrom

Greenville

Summary

Enthusiastic individual recognized for effective communication and complaint resolution. Proven ability to maintain high standards in customer service while managing smooth transactions for customers. Committed to fostering brand loyalty and delivering exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks,
Greenville
03.2025 - Current
  • Prepared high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Guided customers in menu selections and delivered exceptional service to enhance overall dining experience.
  • Engaged in ongoing training to enhance product knowledge and service skills.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Described menu items to customers and suggested products based on stated preferences.
  • Resolved customer concerns promptly to strengthen brand loyalty and customer satisfaction.
  • Coordinated with team members to streamline workflow and ensure high-quality service during peak hours.

Courtesy Clerk

Sprouts Farmer Market
Simpsonville
02.2024 - 03.2025
  • Provided excellent customer service by being friendly and courteous at all times.
  • Guided customers to product locations, enhancing shopping experience and facilitating efficient service.
  • Assisted customers with product selection and answered questions about store policies.
  • Answered questions about current, seasonal and special sales.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Performed price checks, processed go-backs, and replenished supplies to ensure product availability.
  • Oversaw collection of shopping carts from parking lot to maintain clean, organized area.
  • Organized products and removed waste to uphold store cleanliness and create a welcoming environment.
  • Worked as part of a team to meet daily goals for stocking shelves, cleaning.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.

Education

Bachelor of Science -

Greenville Technical College
Greenville, SC
12-2029

High School Diploma -

Mauldin High School
Mauldin
12-2025

Skills

  • Cash handling
  • Cash register operation
  • Opening and closing coordination
  • Ordering procedures
  • Product knowledge
  • Product restocking
  • Customer service
  • Customer assistance
  • Complaint resolution
  • Quality assurance
  • Time management
  • Team collaboration
  • Floor cleaning
  • Store maintenance
  • Adaptability and flexibility
  • Effective communication
  • Problem solving
  • Customer needs assessments
  • Brand promotion

Timeline

Barista

Starbucks,
03.2025 - Current

Courtesy Clerk

Sprouts Farmer Market
02.2024 - 03.2025

Bachelor of Science -

Greenville Technical College

High School Diploma -

Mauldin High School
Madeline Bergstrom