Madeline Kelley
Mauldin
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature as well as being friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Hotel Front Desk Receptionist
Black Swan Inn Berkshires
Lee
08.2025 - 12.2025
- Greeted guests warmly and provided exceptional customer service throughout their stay.
- Managed room reservations using hotel management software efficiently and accurately.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
- Assisted with housekeeping requests to meet guest needs and maintain cleanliness standards.
- Coordinated check-in and check-out processes, ensuring smooth transitions for guests.
- Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
Cashier
Adams Hometown Market
08.2023 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Boba Tea Barista/Cashier
57 Park Street
04.2023 - 07.2023
- Made custom order Boba Teas.
- Greeted customers in a friendly and professional manner.
- Assisted customers with locating items and providing product information.
- Built relationships with customers to encourage repeat business.
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
Education
High School Diploma -
Hoosac Valley High School
Cheshire, MASkills
- Ability to Multitask
- Adaptability
- Communication Skills
- Customer Service
- Ability to Work in a Team
- Hard Working
- Customer service
- Work ethic and integrity
- Patience and empathy
- Money handling
Volunteer work
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Timeline
Hotel Front Desk Receptionist
Black Swan Inn Berkshires
08.2025 - 12.2025
Cashier
Adams Hometown Market
08.2023 - 06.2025
Boba Tea Barista/Cashier
57 Park Street
04.2023 - 07.2023
High School Diploma -
Hoosac Valley High School