Madelyn Chance
Myrtle Beach
Summary
Culinary and pastry expert with a strong background in menu development and logistics management. Demonstrated success in improving client satisfaction through strategic problem-solving and teamwork. Committed to delivering high-quality services while ensuring compliance with food safety standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caterer
Self-employeed
Myrtle Beach
09.2024 - Current
- Planned and organized catering events for diverse clients and occasions.
- Developed menu options based on client preferences and dietary restrictions.
- Coordinated logistics for food preparation and delivery, ensuring on-time service and client satisfaction.
- Set up visually appealing catering displays that adhered to client standards and event themes.
- Managed inventory and sourced high-quality ingredients from local suppliers to enhance menu offerings.
- Communicated with clients to confirm details and address any last-minute changes.
- Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
Server
The Claw House
Myrtle Beach
04.2021 - 08.2022
- Provided excellent customer service to enhance dining experience.
- Managed multiple tables to ensure timely service during busy shifts.
- Processed customer orders accurately to minimize wait times and enhance satisfaction.
- Recommended menu items tailored to customer preferences, enhancing overall dining experience.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout service.
- Assisted in training new servers on menu items and protocols.
- Handled money transactions accurately while following company procedures for handling cash payments.
Project Manager
Carolina Jack Home Services
Myrtle Beach
01.2021 - 08.2022
- Coordinated project timelines and resources for home service implementations.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Oversaw quality assurance processes to maintain service standards during projects.
- Managed client communications to ensure project requirements were understood.
- Collaborated with cross-functional teams to address client concerns and feedback.
Education
Associate of Applied Science - Culinary Arts
Horry-Georgetown Technical College
Conway, SC05-2026
Associate of Applied Science - Baking And Pastry
Horry-Georgetown Technical College
Conway, SC05-2024
Skills
- Menu development
- Event coordination
- Event planning
- Food safety practices
- Allergen awareness
- Kitchen management
- Inventory management
- nutrition and food presentation
- problem-solving and quality control
- customer service and satisfaction
- Team collaboration
Certification
- ServSafe Certified
- WasteNot Certified
- The Ritz Escoffier Culinary and Pastry
- Certified Pastry Culinarian
- Certified Culinarian
Timeline
Caterer
Self-employeed
09.2024 - Current
Server
The Claw House
04.2021 - 08.2022
Project Manager
Carolina Jack Home Services
01.2021 - 08.2022
Associate of Applied Science - Culinary Arts
Horry-Georgetown Technical College
Associate of Applied Science - Baking And Pastry
Horry-Georgetown Technical College