Madisen Hardy
Columbia
Summary
Dedicated Associate at Aldi with extensive experience in sales techniques and customer engagement, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Proven ability to manage multiple priorities while enhancing customer loyalty through exceptional service. Skilled in training new hires and resolving conflicts, contributing to a productive team environment, and driving revenue growth.
Overview
11
11
years of professional experience
Work History
Associate
Aldi USA
02.2021 - Current
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Team Member
Del Taco
03.2014 - 06.2018
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Psychology
University of South Carolina - Upstate
800 University Way, Spartanburg, SC 2930312-2023
Skills
- Problem-solving abilities
- Multiple priorities management
- Conflict resolution
- Oral communication
- New hire training
- Sales techniques
- Time management
- Multitasking and organization
Awards
2024 C.A.R.E Service Champion
Languages
American Sign Language
Elementary
Timeline
Associate
Aldi USA
02.2021 - Current
Team Member
Del Taco
03.2014 - 06.2018
Bachelor of Science - Psychology
University of South Carolina - Upstate
Similar Profiles
Ayaan QuraishiAyaan Quraishi
IT Help Desk Technician at ALDI USAIT Help Desk Technician at ALDI USA
Blythe LeverBlythe Lever
Assistant Store Manager at Aldi USAAssistant Store Manager at Aldi USA
Newman JenniferNewman Jennifer
Lead Sales Associate at Aldi USALead Sales Associate at Aldi USA
SAVANNAH THORNSAVANNAH THORN
Nurse Specialist, Jobs and Batching at Incredible HealthNurse Specialist, Jobs and Batching at Incredible Health
Jacob Alexander SerbinJacob Alexander Serbin
Front Office at Springwood Lake Primary CareFront Office at Springwood Lake Primary Care