Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Allen

Simpsonville

Summary

After graduating from the University of South Carolina Upstate in the Spring of 2017 with my bachelors degree, I started working at Brio Internal Medicine at the front desk as a Patient Care Representative. I worked there for several years and loved my position interacting with patients and providers on a daily basis. I transitioned to the referrals team after a couple of years to broaden my work experience and try something in the clinical department. I enjoyed both positions very much and working for Tribe513.

Overview

3
3
years of professional experience

Work History

Referrals Coordinator

Brio Internal Medicine
01.2019 - 01.2020

Send outgoing referrals and diagnostic imaging orders placed by providers to specialist offices, communicating with our providers and specialist offices in regards to our patient's referrals and imaging orders, obtaining diagnostic imaging results/office visit notes to send to referring provider and adding them to patient charts, managing and initiating prior authorizations, communicating with patients by phone regarding the status of their referral or diagnostic imaging order.

Patient Care Representative

Brio Internal Medicine
06.2017 - 07.2019

Greeting patients upon arrival, checking patients in and out for their lab and office visit appointments, creating and scheduling patient appointments, scanning and entering patient paperwork, communicating with pharmaceutical sales representatives in regards to scheduling lunches to meet with the providers they wish to speak with, straightening up, wiping down, and stocking patient waiting room, calling and communicating with patients to help and schedule appointments.

Education

Bachelor of Science - Interdisciplinary Studies

University of South Carolina Upstate
Spartanburg, SC
05.2017

Skills

  • Appointment Scheduling
  • Medical Terminology
  • HIPAA Regulations
  • Data entry proficiency
  • Customer service
  • Time management
  • Telephone etiquette
  • Interpersonal skills
  • Task prioritization
  • Healthcare systems understanding
  • Attention to detail
  • Schedule Management
  • Accurate Documentation
  • Notetaking and Documentation
  • Scheduling Software

Timeline

Referrals Coordinator

Brio Internal Medicine
01.2019 - 01.2020

Patient Care Representative

Brio Internal Medicine
06.2017 - 07.2019

Bachelor of Science - Interdisciplinary Studies

University of South Carolina Upstate
Madison Allen