Madison Danko
Spartanburg
Summary
Detail-oriented instructor skilled in compliance training and customer relationship management. Demonstrated ability to resolve discrepancies and educate diverse audiences effectively, contributing to improved safety standards and customer satisfaction.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Training and Compliance Instructor
Cintas First Aid and Safety
Greenville
07.2024 - Current
- Facilitated hands-on training sessions using industry-standard first aid equipment.
- Developed and delivered first aid training programs for diverse audiences.
- Instructed and educated the general public on the importance of having an AED on-site, and how to effectively use it in the event of cardiac arrest.
- Solved first-aid discrepancies for customers through Cintas first-aid supply offerings.
Accounts Receivable Representative
CINTAS, Professional Uniform and Facility Services
Greenville
08.2023 - 07.2024
- Processed customer payments accurately and efficiently using accounting software.
- Managed customer account inquiries and resolved discrepancies promptly.
- Assisted in maintaining accurate records of customer transactions and communications.
- Provided training and support to new employees on accounts receivable procedures.
- Researched and resolved discrepancies in customer accounts.
Pharmacy Technician
CVS Pharmacy
Columbia
08.2019 - 08.2023
- Filled prescriptions accurately and efficiently for diverse patient needs.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Educated patients on proper medication usage and potential side effects.
- Processed insurance claims and managed patient billing inquiries effectively.
- Collaborated with healthcare professionals to confirm prescription accuracy.
Education
Bachelor of Science - Biological Sciences
University of South Carolina
Columbia, South Carolina, SC05-2023
Skills
- Training program development
- First aid instruction
- Customer payment processing
- Account management
- Medication education
- Customer relationship management
Certification
American Heart Association Basic Life Support Instructor
Accomplishments
Summit Club, Q1 FY26: Exceeded sales and training performance obtaining 3+ key performance indicators each month in a quarter
Timeline
Training and Compliance Instructor
Cintas First Aid and Safety
07.2024 - Current
Accounts Receivable Representative
CINTAS, Professional Uniform and Facility Services
08.2023 - 07.2024
Pharmacy Technician
CVS Pharmacy
08.2019 - 08.2023
Bachelor of Science - Biological Sciences
University of South Carolina