Madison Edwards
Spartanburg
Summary
Highly efficient and organized employee that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager of Operations
Party City Corporation
10.2021 - Current
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Hiring and training of new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Operated register to process payments and collect cash payment
- Reported issues to higher management with great detail.
Team Member
Smoothie King
10.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted in inventory management to prevent stock shortages and overages.
Education
Dorman High School
Roebuck, SCSkills
- Computer skills
- Recruitment and hiring
- Employee scheduling
- Store maintenance
- Team leadership
- Customer service
- Multitasking and organization
- Retail inventory management
- Store displays
- Cash management
- Opening and closing procedures
- Payroll management
- Staff supervision
- Bank and safe deposits
Timeline
Store Manager of Operations
Party City Corporation
10.2021 - Current
Team Member
Smoothie King
10.2020 - 06.2021
Dorman High School
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