Madison Vogel
Rock Hill
Summary
Dynamic Pharmacy Technician with proven expertise at Harris Teeter in medication dispensing and patient confidentiality. Adept at optimizing workflow and enhancing customer satisfaction through effective problem-solving and teamwork. Recognized for meticulous attention to detail and accurate data entry, contributing to increased pharmacy productivity and compliance with HIPAA regulations.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Harris Teeter
09.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Wait Staff Member
Flipside Resturant
04.2024 - 09.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
08.2017 - 03.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Wait Staff Member
Fm Eatery
04.2023 - 09.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Wait Staff Member
Salmeris Italian Kitchen
03.2020 - 06.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Education
Nation Ford High School
Fort Mill, SC04.2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- HIPAA
- Labeling accuracy
- Processing payments
- Pharmacy law compliance
- Drug inventory management
- Advanced math skills
- Data entry
- Attention to detail
Timeline
Pharmacy Technician
Harris Teeter
09.2024 - Current
Wait Staff Member
Flipside Resturant
04.2024 - 09.2024
Wait Staff Member
Fm Eatery
04.2023 - 09.2024
Wait Staff Member
Salmeris Italian Kitchen
03.2020 - 06.2023
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
08.2017 - 03.2020
Nation Ford High School
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