Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
References
Timeline
Generic

Mae Wittlieff

Sumter

Summary

Hardworking individual with a drive to meet goals while fostering an inclusive and supportive work environment. Dedicated to enhancing customer satisfaction and operational efficiency, I am excited to be a part of your team!

Overview

3
3
years of professional experience

Work History

Assistant Manager

Chow Hound Pet Supplies
Jenison
05.2023 - 06.2025
  • Resolved customer complaints quickly and effectively, while maintaining a high level of professionalism.
  • Resolved customer complaints, and handled refunds and returns to promote satisfaction.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Assisted with new employee training and conducted performance reviews to track overall progress.
  • Utilized knowledge of company products and services to make recommendations and upsell items according to customer needs.
  • Organized company merchandise and displays to increase brand awareness and product sales.
  • Monitored sales performance to identify potential areas for improvement.
  • Coordinated employee schedules according to staff availability, and processed time-off requests.
  • Assisted with recruiting efforts by interviewing prospective candidates for open positions.
  • Scheduled equipment cleanings, maintenance, repairs, and ordered new equipment and tools.
  • Implemented monthly sets and displays using innovative sales strategies.
  • Fulfilled the role of General Manager for three months while they were on leave.

Sales Associate

TerAvest Farms
Hudsonville
05.2022 - 10.2022
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Conducted product preparation such as picking and washing produce, filling quarts, and sorting out damaged product.
  • Ensured all displays were always filled and organized.
  • Handled cash and card transactions.

Education

High School Diploma -

Allendale High School
Allendale, MI

Skills

  • Customer service
  • Team leadership
  • Problem solving
  • Time management
  • Adaptability and flexibility
  • Strategic thinking
  • Inventory management
  • Retail operations
  • Team collaboration
  • Upselling techniques

References

References available upon request

Volunteer Experience

Allendale Cheer, Assistant Coach, Allendale, MI, 2024-07, 2025-02, Instructed athletes on proper technique, positioning, and form for various skills and drills., Collaborated with other coaches and staff to ensure the success of the team., Encouraged teamwork among players by promoting cooperation and sportsmanship.

References

References available upon request.

Timeline

Assistant Manager

Chow Hound Pet Supplies
05.2023 - 06.2025

Sales Associate

TerAvest Farms
05.2022 - 10.2022

High School Diploma -

Allendale High School
Mae Wittlieff