Magdalena Lyons
Mount Pleasant
Summary
Adept at enhancing operational efficiency and accuracy, my tenure at The Boeing Company underscored my expertise in document verification and customer service. Leveraging organizational skills and attention to detail, I streamlined delivery processes and significantly improved stakeholder satisfaction. My proactive approach and ability to collaborate effectively have consistently driven project success.
Overview
36
36
years of professional experience
Work History
787 Quality Delivery Records
THE BOEING COMPANY
04.2011 - Current
- Work closely with Contracts, PMO, CQS, Customer Engineers in coordinating Customer Documentation Review Meetings and Customer Delivery.
- Responsible for providing delivery documentation to the Airline Customer and the FAA.
- Managed confidential information with utmost discretion, ensuring privacy and maintaining trust between stakeholders involved in sensitive matters.
- Obtaining, update and ensure accuracy of these records to support certification activities and facilitate the contractual requirements specified by the delivery process to the customer.
- Provided exceptional customer service, addressing inquiries and resolving issues related to records management promptly.
- Interface with customer and suppliers daily to ensure all their needs are met.
- Streamlined workflow processes by working collaboratively with colleagues, resulting in increased efficiency and productivity.
- Provides coaching and guidance to less experienced personnel.
Quality Assurance Specialist
The Boeing Company
06.1997 - 10.2004
- Maintained all logs and associated records for the Navy's newest Fight Aircraft the F/A-18E/F.
- Responsible for the issuance and documentation of all scheduled and unscheduled maintenance actions, including technical directives and modifications.
- Developed and maintained a comprehensive computer tracking system for thousands of service life components and multiple specialized Aircraft/Engine Inspections
- Proven ability to effectively manage a wide array of Aviation Maintenance Management programs including Aircraft Component Tracking, Inventory Reporting, Engine Management Systems. Aeronautical technical Publication.
Maintenance Control (Logs and Records Specialist)
McDonnell Douglas Aerospace Service Company
01.1996 - 04.1996
- Scheduled the maintenance for ten F-5E/F and 10 F-18A aircraft.
- Responsible for maintaining aircraft discrepancy books to ensure all scheduled and unscheduled maintenance mafs were issued to the work centers.
- Worked on a daily basis with the customer (U.S. Navy) to ensure all Maintenance Control guidelines were being met.
Accounts Payable Clerk
Miglin-Beitler Management Corporation
12.1994 - 01.1996
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Accounts Payable Clerk
Banner Personnel Services
02.1994 - 12.1994
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Supply Administration Specialist
Lockheed Nevada Company
10.1992 - 02.1994
- Assisted in the scheduling, documentation and updating General Electric J85 engine maintenance, including overhaul.
- Responsible for receiving and keeping accurate inventory of J85 engine parts.
Aviation Maintenance Administrator (AZ)
United States Navy
12.1988 - 12.1992
- Scheduled maintenance for twelve A-4 aircraft and mainlined Aircraft Discrepancy Books .
- Independently managed and maintained records on 180 squadron personnel.
- Qualifications included plane captain on the A-4 aircraft.
Education
No Degree - Design
Florida Community College
Key West, FLNo Degree - Aviation Aircraft Records
Naval Aviation Logs And Records School
Jacksonville, FL06.1989
High School Diploma -
Whiting High School
Whiting, IN06.1987
Skills
- Meeting Etiquette
- Language Fluency
- Document Verification
- Professionalism
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Organizational Skills
Languages
Spanish
Full Professional
Timeline
787 Quality Delivery Records
THE BOEING COMPANY
04.2011 - Current
Quality Assurance Specialist
The Boeing Company
06.1997 - 10.2004
Maintenance Control (Logs and Records Specialist)
McDonnell Douglas Aerospace Service Company
01.1996 - 04.1996
Accounts Payable Clerk
Miglin-Beitler Management Corporation
12.1994 - 01.1996
Accounts Payable Clerk
Banner Personnel Services
02.1994 - 12.1994
Supply Administration Specialist
Lockheed Nevada Company
10.1992 - 02.1994
Aviation Maintenance Administrator (AZ)
United States Navy
12.1988 - 12.1992
No Degree - Design
Florida Community College
No Degree - Aviation Aircraft Records
Naval Aviation Logs And Records School
High School Diploma -
Whiting High School
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