Maika Saia
Myrtle Beach
Summary
Dynamic pool technician with extensive experience at Marriott Vacations Worldwide, excelling in equipment installation and customer service. Proven ability to lead teams, manage inventory, and ensure compliance with safety regulations. Recognized for problem-solving skills and training development, enhancing operational efficiency and guest satisfaction in resort environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Pool Technician
Marriott Vacations Worldwide
Myrtle Beach
06.2021 - Current
- Supervised daily maintenance and cleaning of resort pools and spas.
- Trained team members on safety protocols and equipment usage.
- Managed inventory of pool supplies and chemicals for optimal operations.
- Developed procedures for handling chemical spills and emergency situations.
- Installed new equipment according to manufacturer specifications.
- Calibrated, adjusted and replaced pumps, filters and other mechanical systems.
- Ensured compliance with all applicable health codes and regulations regarding public pools and hot tubs.
- Demonstrated strong communication skills when interacting with customers.
Pool Technician
Marriott Vacations Worldwide
Myrtle Beach
05.2016 - 06.2021
- Maintained cleanliness and safety of pool areas for guest satisfaction.
- Assisted guests with pool-related inquiries and provided excellent customer service.
- Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Stocked inventory of pool chemicals and cleaning materials.
- Conducted routine inspections of all equipment associated with swimming pools, spas, hot tubs and fountains to ensure proper operation.
- Carried out repairs and replacements on malfunctioning pool equipment, ensuring minimal downtime.
- Installed new pool equipment, including pumps, filters, heaters, and automated chemical feeders.
- Coordinated with pool chemical vendors to obtain the best prices and products for maintenance needs.
- Adhered to all local, state, and federal regulations regarding pool maintenance and safety standards.
- Conducted training sessions for junior pool technicians on maintenance techniques and customer service.
Education
Some College (No Degree) - Electrical Engineering
Horry-Georgetown Technical College
Conway, SC01-2026
High School Diploma -
Carolina Forest Highschool
Myrtle Beach, SC06-2018
Skills
- Problem-solving
- Equipment installation/ repairs
- Adaptability and flexibility
- Plumbing repairs
- Diagnostics and troubleshooting
- Pool chemistry expertise
- Inventory management
- Customer service
- Team leadership
- Effective communication
- Safety procedures
- Training development
Accomplishments
- 2024 Myrtle Beach Area Hospitality Awards
- 2024 Family Member of the Year at Marriott Ocean Watch
Certification
- Certified CPO
- Certified Lifeguard and CPR/AED
Timeline
Lead Pool Technician
Marriott Vacations Worldwide
06.2021 - Current
Pool Technician
Marriott Vacations Worldwide
05.2016 - 06.2021
Some College (No Degree) - Electrical Engineering
Horry-Georgetown Technical College
High School Diploma -
Carolina Forest Highschool