Summary
Overview
Work History
Education
Skills
Timeline
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Makaleigh Wood

Myrtle Beach,SC

Summary

Dynamic professional with a proven track record at Ford, excelling in customer service and data analysis. Recognized for strong multitasking abilities and effective team collaboration, consistently delivering exceptional service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Manager's Assistant

Ford
04.2024 - Current
  • Conducted comprehensive data analysis, which helped identify areas for improvement within the division.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Supported the manager in achieving revenue targets by conducting market research and identifying potential business opportunities.

Server

Pier 41 Seafood
05.2022 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Front of House Team Member

Chick-fil-A
03.2021 - 12.2021
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.

Education

Nursing

East Carolina University
Greenville, NC

Skills

  • Customer service
  • Money handling
  • Strong multitasking
  • Team collaboration
  • Hospitality service expertise

Timeline

Manager's Assistant

Ford
04.2024 - Current

Server

Pier 41 Seafood
05.2022 - 06.2024

Front of House Team Member

Chick-fil-A
03.2021 - 12.2021

Nursing

East Carolina University

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Makaleigh Wood