Makayla Bishop
Goose Creek,SC
Summary
Dedicated bartender with a proven track record in exceptional customer service, multitasking, and teamwork. Committed to enhancing guest experiences and sales through suggestive selling and beverage expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Buffalo Wild Wings
Mt. Pleasant, SC
06.2025 - Current
- Prepared and served beverages according to company recipes while considering customer preferences.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Brought store rating up 17% based on customer reviews
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors while working independently
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Host/Server/Bartender
Charleston Harbor Fish House
Mt. Pleasant, SC
12.2024 - 06.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with resort and restaurant team members to create long lasting memories for guests
- Knowledgeably recommended wine pairings, local seafood options, and resort activities to guests
- Delivered exceptional customer service during large events, ensuring guest satisfaction and smooth operations.
Server/Bartender/Event Server
Avocet Hospitality
Folly Beach, SC
01.2023 - 10.2024
- Delivered exceptional customer service in high-volume dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with kitchen staff to ensure high sales averages and sell limited time specials.
- Set up and broke down poolside bar and other event spaces efficiently and with care.
Server/Bartender
Holy City Hospitality
Charleston, SC
04.2020 - 01.2023
- Engaged local and visiting guests by answering inquiries about local history, cuisine, and destinations, enhancing their overall experience.
- Helped expand bar from beer and wine to full service.
- Crafted cocktail menus and recipes while keeping up with mixology trends
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Sesame Burgers And Beer
Mt. Pleasant, SC
11.2019 - 04.2020
- Developed understanding of various beer types to enhance customer service and product recommendations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff following the pandemic
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Host/Take Out Specialist/Server/Headwait
Outback Steakhouse
North Charleston, SC
09.2018 - 11.2020
- Cross-trained and excelled across multiple roles
- Handled guest inquiries and complaints professionally, enhancing satisfaction levels.
- Provided guests with detailed information about different cuts, preparations, and temperatures of steaks
- Managed daily cash drawer reconciliation, identifying discrepancies and implementing corrective measures.
Sales Associate/Front End Supervisor
Party City
North Charleston, SC
06.2017 - 03.2018
- Implemented promotional displays, increasing customer engagement and sales volume.
- Maintained organized inventory, ensuring product availability and presentation standards.
- Helped customers quickly and with care during peak business periods.
- Balanced supervisor role and AP courses during school year.
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC06.2018
Skills
- Beverage preparation
- Wine and liquor expertise
- Suggestive selling
- Mixology techniques
- Exceptional Customer Service
- Strong multitasking
- Team player attitude
Accomplishments
- Won Blazin' Employee of the Quarter for Mt. Pleasant location in April of 2026
- Placed first in the south east region for beer and appetizer upselling competition in July of 2026
Certification
ServSafe Alcohol Certification
Timeline
Bartender
Buffalo Wild Wings
06.2025 - Current
Host/Server/Bartender
Charleston Harbor Fish House
12.2024 - 06.2025
Server/Bartender/Event Server
Avocet Hospitality
01.2023 - 10.2024
Server/Bartender
Holy City Hospitality
04.2020 - 01.2023
Server
Sesame Burgers And Beer
11.2019 - 04.2020
Host/Take Out Specialist/Server/Headwait
Outback Steakhouse
09.2018 - 11.2020
Sales Associate/Front End Supervisor
Party City
06.2017 - 03.2018
High School Diploma -
Goose Creek High School