Makayla Bolton
Irmo
Summary
Empathetic and mission-driven professional with a background in sociology, healthcare support, and administrative operations. Experienced in documentation compliance, coordination of client services, and maintaining organized records in line with regulatory standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR Generalist
Professonial Placements LLC
01.2023 - 02.2025
- .Conducted candidate interviews and supported the recruitment lifecycle from screening to onboarding.
- Updated internal personnel records and improved file organization systems.
- Communicated directly with candidates and maintained confidentiality across HR processes.
- Assisted in performing employee background checks, ensuring compliance and accuracy.
- Managed payroll processes, including data entry, timesheet verification, and issue resolution.
- Supported employee offboarding, including coordinating termination paperwork and exit interviews.
- Proficient in recruitment platforms including Indeed and LinkedIn Recruiter for sourcing qualified candidates.
Paralegal Assistant
HHP Law Group
10.2022 - 01.2023
- - Analyzed and summarized patient medical records for personal injury and malpractice cases.
- - Coordinated medical documentation requests and ensured HIPAA compliance.
- - Delivered client communications and updates via phone and email.
- - Scheduled meetings, maintained CRM logs (internal spreadsheets), and managed over 20 active case files.
- - Tracked and reported court activities biweekly across four attorneys’ caseloads.
Education
Master of Science - Nursing (MSN)
University of South Carolina
Columbia, SC06-2026
Bachelor of Science - Sociology (Criminology); Minor: Biology
Winthrop University
Rock Hill, SC05.2022
Skills
- Healthcare & Pharmacy Knowledge: HIPAA Compliance, Medical Records Analysis, Patient Communication
- CRM & Tech Tools: Microsoft Excel, Outlook, Word, PowerPoint, Access; Familiar with Salesforce and internal CRM tracking
- Sales & Support Skills: Client Coordination, Telephonic Outreach, Data Entry & Tracking, Script Monitoring
- Administrative Readiness: Record Management, Calendar Scheduling, Workflow Optimization
Certification
- CPR AED Certified – American Heart Association
- HIPAA Compliance Trained
Awards
Dean’s List (2018–2019, 2020–2021) - President’s List (2019–2020), Life Scholarship Recipient, Alpha Lambda Delta & Order of Omega Honor Societies
Leadership & Advocacy
Director of Ritual Experience – Alpha Delta Pi Sorority - Coordinated planning and logistics for formal ceremonies. - Upheld confidentiality and internal communications standards. President – Active Minds, Winthrop University - Led mental health outreach campaigns and organized peer engagement events. - Developed campus-wide programming to reduce stigma and promote support access.
Availability
- - Open to remote or hybrid work environments as needed by CVS Health.
- - Ready to contribute full-time with schedule flexibility and immediate availability.
Timeline
HR Generalist
Professonial Placements LLC
01.2023 - 02.2025
Paralegal Assistant
HHP Law Group
10.2022 - 01.2023
Bachelor of Science - Sociology (Criminology); Minor: Biology
Winthrop University
Master of Science - Nursing (MSN)
University of South Carolina
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