Summary
Overview
Work History
Education
Skills
Certification
Awards
Leadership & Advocacy
Availability
Timeline
Generic

Makayla Bolton

Irmo

Summary

Empathetic and mission-driven professional with a background in sociology, healthcare support, and administrative operations. Experienced in documentation compliance, coordination of client services, and maintaining organized records in line with regulatory standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

HR Generalist

Professonial Placements LLC
01.2023 - 02.2025
  • .Conducted candidate interviews and supported the recruitment lifecycle from screening to onboarding.
  • Updated internal personnel records and improved file organization systems.
  • Communicated directly with candidates and maintained confidentiality across HR processes.
  • Assisted in performing employee background checks, ensuring compliance and accuracy.
  • Managed payroll processes, including data entry, timesheet verification, and issue resolution.
  • Supported employee offboarding, including coordinating termination paperwork and exit interviews.
  • Proficient in recruitment platforms including Indeed and LinkedIn Recruiter for sourcing qualified candidates.

Paralegal Assistant

HHP Law Group
10.2022 - 01.2023
  • - Analyzed and summarized patient medical records for personal injury and malpractice cases.
  • - Coordinated medical documentation requests and ensured HIPAA compliance.
  • - Delivered client communications and updates via phone and email.
  • - Scheduled meetings, maintained CRM logs (internal spreadsheets), and managed over 20 active case files.
  • - Tracked and reported court activities biweekly across four attorneys’ caseloads.

Education

Master of Science - Nursing (MSN)

University of South Carolina
Columbia, SC
06-2026

Bachelor of Science - Sociology (Criminology); Minor: Biology

Winthrop University
Rock Hill, SC
05.2022

Skills

  • Healthcare & Pharmacy Knowledge: HIPAA Compliance, Medical Records Analysis, Patient Communication
  • CRM & Tech Tools: Microsoft Excel, Outlook, Word, PowerPoint, Access; Familiar with Salesforce and internal CRM tracking
  • Sales & Support Skills: Client Coordination, Telephonic Outreach, Data Entry & Tracking, Script Monitoring
  • Administrative Readiness: Record Management, Calendar Scheduling, Workflow Optimization

Certification

  • CPR AED Certified – American Heart Association
  • HIPAA Compliance Trained

Awards

Dean’s List (2018–2019, 2020–2021) - President’s List (2019–2020), Life Scholarship Recipient, Alpha Lambda Delta & Order of Omega Honor Societies

Leadership & Advocacy

Director of Ritual Experience – Alpha Delta Pi Sorority - Coordinated planning and logistics for formal ceremonies. - Upheld confidentiality and internal communications standards. President – Active Minds, Winthrop University - Led mental health outreach campaigns and organized peer engagement events. - Developed campus-wide programming to reduce stigma and promote support access.

Availability

  • - Open to remote or hybrid work environments as needed by CVS Health.
  • - Ready to contribute full-time with schedule flexibility and immediate availability.

Timeline

HR Generalist

Professonial Placements LLC
01.2023 - 02.2025

Paralegal Assistant

HHP Law Group
10.2022 - 01.2023

Bachelor of Science - Sociology (Criminology); Minor: Biology

Winthrop University

Master of Science - Nursing (MSN)

University of South Carolina

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Makayla Bolton