Makayla James
Florence
Summary
Dynamic and customer-focused professional with experience at Starbucks, excelling in beverage preparation and cash handling. Recognized for enhancing guest experiences through attentive service and effective team leadership. Proven ability to adapt and solve problems in fast-paced environments, ensuring operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Florence, SC
07.2024 - Current
- Prepared and served high-quality beverages to customers efficiently and accurately.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Engaged with customers to provide personalized service and enhance overall experience.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Front of House Employee
Chick Fil A
Florence, SC
01.2023 - 02.2026
- Provided exceptional customer service to enhance guest experiences and ensure satisfaction.
- Managed front counter operations, ensuring efficient order processing and accurate transactions.
- Trained new team members on operational procedures and customer interaction protocols.
- Collaborated with kitchen staff to maintain timely food preparation and delivery standards.
- Maintained cleanliness and organization of dining area for optimal guest comfort and safety.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Education
Associate of Science - Nursing
Florence-Darlington Technical College
Florence, South Carolina, SC05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Team leadership
- Adaptive and creative
- Decision-making
- Safe food handling
- Beverage preparation
Timeline
Barista
Starbucks
07.2024 - Current
Front of House Employee
Chick Fil A
01.2023 - 02.2026
Associate of Science - Nursing
Florence-Darlington Technical College