Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
In my position of broker administration, I keep up to date with existing and new licenses to sell different forms of insurance. I also keep a great working relationship with all of our small and large groups, as well as our individual and medicare clients. I quote plans that are specific to the needs of the individuals and groups while also making sure that they are financially affordable.
Performed both jobs of doctor technician I as well as II. For doctor technician I the sole responsibility is to check patients in as they arrive and check them out as they leave. Technician I also answer phone calls while at the front desk and runs insurances when patients check out. Whenever the doctor brings the patient up front to check out, I explain details of the prescription recommended by the doctor and discuss lens and frame options that fit the patients' needs. For Technician II their sole responsibility is to pre-screen patients for the Optometrist. This includes operating all machines such as a tonometer, I-Profiler, Retinal Imaging Machine, visual field test, as well as updating all the patients' information in their chart for the Optometrist. In the exam room, while with the patient, surgical history, medication, allergies, daily activities, as well as family medical history are all asked and documented in the patients' chart for the doctor. Visual acuities are also check with correction and without correction, whether it being contacts or glasses, and checked for both distance and near vision. Both positions work directly with the working Optometrist.
Greeted all guests immediately with a smile as soon as they entered, making them feel welcomed. Fulfilled all guests needs during their dining experience ensuring their return. Continuously worked with the management and my co-workers, as well as frequent regular customers to ensure a wonderful dining experience and work environment for all of the guests and employees.
Greeted all guests immediately with a smile as soon as they entered, making them feel welcomed. Fulfilled all guests needs during their dining experience ensuring their return. Continuously worked with the management and my co-workers, as well as frequent regular customers to ensure a wonderful dining experience and work environment for all of the guests and employees.
Trained and motivated all new incoming wait staff. Supervised and monitored all wait staff performance to ensure the ultimate customer experience. Worked closely with management and fellow subordinates and peers continuously to identify new ways to improve the customer dining experience.
Daisy Award - November 2024
Daisy Nomination - February 2025
Daisy Nomination - August 2025