Makayla Sweat
Rock Hill
Summary
B.S. in Business Administration candidate with a strong foundation in active listening, team leadership, and conflict resolution, developed through diverse roles in customer service, retail, and higher education. Demonstrates the ability to adapt quickly to dynamic environments, effectively manage multiple priorities, and drive organizational success through exceptional service, communication, and problem-solving skills. Recognized for outstanding performance with employee awards and top sales achievements, reflecting a commitment to excellence. Eager to leverage organizational and leadership expertise in business settings while strategically pursuing long-term goals in management and leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Runner
Morton & Gettys, Attorney at Law
09.2025 - Current
- - Deliver legal documents to courthouses and law offices.
- - Assist attorneys and staff with administrative support.
- - File and organize legal documents with confidentiality.
Vice President Assistant
Winthrop University
08.2024 - Current
- - Manage schedules and communications for the Vice President.
- - Analyze workflows to identify areas for improvement.
- - Coordinate events, meetings, and special projects.
Sales Associate
JCPenney
11.2023 - 05.2024
- - Assisted customers while providing excellent service.
- - Exceeded sales goals consistently.
- - Recognized for outstanding credit card application performance.
Barista/Trainer
Starbucks
12.2019 - 12.2022
- - Greeted guests with excellent customer service.
- - Maintained calm demeanor during high-volume periods.
- - Trained and supported new team members.
Education
Business Administration
North Carolina A&T State University
Greensboro, NCB.S. - Business Administration
Winthrop University
Rock Hill, SC12-2026
Skills
- Active Listening
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Conflict Resolution
- Customer service
Affiliations
- Alpha Kappa Psi — Business Fraternity Member
- First-Generation Advisory Board Member
Certification
- American Red Cross CPR Certified
- Certified Nursing Assistant (CNA)
Timeline
Runner
Morton & Gettys, Attorney at Law
09.2025 - Current
Vice President Assistant
Winthrop University
08.2024 - Current
Sales Associate
JCPenney
11.2023 - 05.2024
Barista/Trainer
Starbucks
12.2019 - 12.2022
Business Administration
North Carolina A&T State University
B.S. - Business Administration
Winthrop University
Awards & Honors
Student Employee Award, Winthrop University — Recognized for outstanding dedication, performance, and contributions.
Top Credit Applications, JCPenney — Achieved the highest credit card applications for six consecutive months.
Merit Scholarship Recipient, North Carolina A & T State University— Demonstrated high academic achievement