Makenzy Route
Conway
Summary
My primary objective is to strive and excel in any role given. I will use my skills, work ethic, and passion to grow to my highest potential within the company. I will learn everything needed to succeed in the role of a S&M Talent Acquisition Specialist within Hilton Grand Vacations.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
Capital Vacations
2024 - 2025
- Developed and maintained strong relationships with clients to enhance customer loyalty.
- Implemented feedback mechanisms to improve client satisfaction and service delivery.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Exceeded sales targets through effective planning and goal setting.
Sales Representative
Wyndham Destinations
01.2023 - 08.2024
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Mentored junior representatives, fostering skills development and team success in achieving targets.
- Trained new sales staff on product knowledge and effective sales techniques.
Beverage Cart
Legends Golf Course
10.2019 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Teacher
Burgess Elementary School
08.2019 - 06.2020
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented differentiated instruction to meet diverse student needs.
- Fostered a positive classroom environment encouraging student participation.
- Collaborated with colleagues to enhance educational programs and initiatives.
Education
Bachelor's degree - Early Childhood Education
Penn State Altoona / Mansfield University
PASkills
- Communication
- Exceptional teammate
- Positive collaboration
- Time management
- Lesson planning
- Leadership
- Creative writing
- Organizational
COMMUNICATION
I have exceptional communication skills from working with a variety of backgrounds. My last seven years in Myrtle Beach have given me the experience needed to communicate professionally with whomever I come in contact with.
LEADERSHIP
As a current bartender and past sales representative, I have learned to keep a positive mindset and atmosphere day-to-day. I have continued to excel in my communication skills inside and outside of a classroom/office setting. I maintain a positive attitude, no matter the circumstances.
Timeline
Sales Representative
Wyndham Destinations
01.2023 - 08.2024
Beverage Cart
Legends Golf Course
10.2019 - 12.2022
Teacher
Burgess Elementary School
08.2019 - 06.2020
Bachelor's degree - Early Childhood Education
Penn State Altoona / Mansfield University
Sales Representative
Capital Vacations
2024 - 2025