Makiah Henderson
Travelers Rest,SC
Summary
Driven Pharmacy Technician with 3 years of experience and success in working within fast-paced retail and closed-door pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
PharMerica
01.2025 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Set up and modified patient profiles to include current medications and insurance details.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walgreens
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Stocked, labeled, and inventoried medication to maintain accurate records
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Calculated dosages, filled prescriptions, and prepared labels with absolute accuracy
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information
Security Guard
Stand-Up Protection
09.2022 - Current
- Secure premises by inspecting buildings and patrolling property
- Respond promptly to issues and provide clear, detailed reports with minimal supervision
- Monitor CCTV feeds to oversee key areas and ensure safety compliance
- Enforce safety and security procedures, including company policies and regulations
- Manage access control systems, monitoring for suspicious activity
- Respond to alarms and investigate disturbances to protect company assets
Mental Health Technician
Carolina Center for Behavioral Health
04.2023 - 09.2023
- Engage patients in therapeutic groups to promote coping skills, education, and life skills
- Track patient movement on and off the unit by documenting times and destinations
- Ensure patient safety through continuous observation and monitoring
- Assist in patient transport to external appointments as needed
- Provide crisis intervention and de-escalation techniques to manage patient behavior effectively
Education
High School Diploma -
Travelers Rest High School
Travelers Rest, SC06.2020
Skills
- Pharmacy operations
- Customer service
- Insurance billing
- Software monitoring
- Confidentiality and HIPAA
- Billing support
- Microsoft office expertise
Certification
Pharmacy Technician Certification Board (PTCB), [2024-11-22]
Timeline
Data Entry Pharmacy Technician
PharMerica
01.2025 - Current
Pharmacy Technician
Walgreens
09.2023 - Current
Mental Health Technician
Carolina Center for Behavioral Health
04.2023 - 09.2023
Security Guard
Stand-Up Protection
09.2022 - Current
High School Diploma -
Travelers Rest High School
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