Makinzy McAteer
Richburg,SC
Summary
Detail-oriented and personable professional with experience in both front-facing concierge roles and back-office administrative support. Skilled in providing exceptional customer service, managing scheduling, and maintaining accurate records through efficient data entry. Proven ability to multitask in fast-paced environments while ensuring a high level of professional and confidentiality. Strong interpersonal, organizational, and communication skills with commitment to supporting team goals and enhancing client satisfaction.
Overview
3
3
years of professional experience
Work History
Concierge
Highpoint at Fort Mill
12.2023 - Current
- Delivered outstanding service and ensured a positive guest experience.
- Quickly resolved guest issues and answered inquires to maintain satisfaction.
- Handled multiple tasks simultaneously, such as answering phone the phone while checking in guests.
- Managed reservations, schedules, and guest requests to ensure smooth operations.
- Worked well as part of a concierge team and cooperated with other departments to enhance guest services.
Cashier
Harris Teeter
02.2023 - 05.2023
- Efficiently processed customer transactions, including scanning items, handling payments, and providing receipts in a timely manner.
- Demonstrated excellent customer service by greeting customers, answering inquires, and resolving concerns in a friendly and professional manner, enhancing overall shopping experiences.
Administrative Assistant
J&B Logistic Enterprises
06.2022 - 09.2022
- Streamlined administrative workflows by completing data entry, document preparation, and file organization to maintain operational efficiency.
- Handled incoming calls, emails, and inquiries from vendors with professionalism. Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
Education
High School Diploma -
Merrill F. West High
Tracy, CA05-2017
Skills
- Microsoft Word
- Word Excel
- Canva
- Data Entry
- Problem Solving
- Customer Service
- Verbal and Written Communication
- Team Collaboration
- Time Management
- Administrative Assistant
- Scheduling
Timeline
Concierge
Highpoint at Fort Mill
12.2023 - Current
Cashier
Harris Teeter
02.2023 - 05.2023
Administrative Assistant
J&B Logistic Enterprises
06.2022 - 09.2022
High School Diploma -
Merrill F. West High
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