Summary
Overview
Work History
Education
Skills
Personal Interests And Accomplishments
Timeline
Generic

Malik Reid

Charleston,WI

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

9
9
years of professional experience

Work History

Airport Ramp Agent (PT)

Charleston Airport
10.2024 - Current
  • Coordinated ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for assigned daily flights.

Auto Detailer/Manager in Training

Enterprise Mobility
10.2024 - Current
  • Vacuumed interiors of vehicles to remove dirt and debris..
  • Interacted face-to-face with customers to understand rental needs and deliver quality satisfaction.
  • Transport vehicles to service centers for repairs.
  • Ensure customers are properly charged for rental expenses.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assisted with management of fleet size consisting of over 300 vehicles.

National Military Aviation Reruiter

Veteran's Alliance
06.2024 - 10.2024
  • Operated and maintained applicant tracking and candidate management systems such as Bullhorn CRM.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Full-cycle recruitment from sourcing candidates, to maintaining contact during contract period.
  • Assisted with onboarding and export control documents.
  • Presented position offer and assist contractor with onboarding and scheduling background and drug screens in accordance with client requirements.

National Aviation Recruiter

Aerotek Aviation
05.2021 - 06.2024
  • Create and successfully execute a sourcing plan for openings in partnership with Hiring Managers.
  • Experience with Boolean searches to narrow down qualified candidates for various aviation positions including Assembler, A&P Mechanics, Sheetmetal/ Structures Mechanics, and Avionics Technicians.
  • Developed target list of companies, researching qualified candidates to target.
  • Engaging target talent, solidifying interest and reporting on results each week to Hiring Manager and team.
  • Experience in organizing interviews and candidate resumes.
  • Ensure that interviews and meetings are properly scheduled to ensure candidate is properly prepared.
  • Communicate with clients and management about contractor concerns.
  • Review weekly timecards to ensure no inaccuracies in hours reported compared to hours worked.
  • Provide candidates with performance feedback through correspondence with their supervisor while on contract.
  • Analyze current market to ensure candidates are compensated in accordance with aviation industry standards based on experience.
  • Organize list of candidates based on qualifications and match with openings that align with their experience and career goals.
  • Assist with communication between contractors and site management and Account Managers during contract.
  • Maintains candidate pipeline matching anticipated talent needs so when opportunities to hire arise, key prospects are identified within each discipline and are ready to pursue.
  • Reviews applications/resumes and phone screens/interviews applicants to obtain work history, education, training, job skills, salary requirements, and provides information about the organization and position to generate interest.
  • Recommends screened candidates for additional interviews with others in organization.
  • Maintain consistent, clear, and regular communication with candidate throughout process to ensure engagement and interest via phone and email.
  • Increases positive candidate experience including quick turn-around time.
  • Negotiate offer package with candidates from the beginning of the process for maximum efficiency and improvement of offer to hire ratio.
  • Communicate offers and lead the hiring team toward offer acceptance.

Assistant Branch Manager

Enterprise Rent-A
01.2018 - 04.2021
  • Managed daily operations at multiple branches with fleet sizes of 300 and 500 vehicles.
  • Assisted with weekly forecast of rental reservations to ensure branch has necessary vehicles to service customers.
  • Ensure that proper.
  • Communicate and established relationship with other local branches and dealerships to drive business and grow clientele, through business meetings with primary decision-makers.
  • Increased branch growth by 38% compared to previous year.
  • Maintained relationships with accounts to increase profit as well as customer experience.
  • Earned highest service score in Group for 3 consecutive months.
  • Ranked within top half of all Assistant Managers in group for 6 consecutive months.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Identified, hired, and trained highly qualified staff by teaching best practices, procedures and sales strategies.

Management Trainee

Enterprise Rent-A
01.2018 - 04.2019
  • Helped incorporate sales training to drive customer engagement and branch profits.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Worked at Airport location provided highest monthly service performance in consecutive months.
  • Assisted with organization of more than 1500 car fleet, while working at the Indianapolis Airport.

Marketing Intern

Prudential Financial Center
06.2016 - 08.2016
  • Assisted with search and resume review for new potential financial advisors.
  • Establish contact with candidates and schedule meetings with Financial Advisors.
  • Contacted clients regarding reviewing financial policies.
  • Scheduled appointments for clients to meet with advisors.
  • Managed over 175 calls daily.

Marketing Intern

Philadelphia Soul Indoor Football Team
01.2016 - 05.2016
  • Daily usage of Salesforce program, to establish potential community programs to partner with Marketing team.
  • Assisted with promotion of theme nights for organization.
  • Assist with game-day operations to ensure quality experience for fans in attendance of games.
  • Organized and assisted with distribution of tickets and vouchers to local businesses and fans.
  • Managed between 150-250 customer calls daily and recorded call logs via Microsoft Excel.

Education

Bachelor of Arts - Psychology

Earlham College
Richmond, IN
12-2017

Bachelor of Arts - Business And Non-profit Management

Earlham College
Richmond
12-2017

Skills

  • CRM Software Experience-3 years
  • Microsoft Office 8 years
  • Complete recruitment lifecycle management
  • Time Management
  • Staff Management
  • Applicant assessment
  • Talent management
  • Applicant screening
  • Team collaboration
  • Reviewing applicant credentials
  • Specialized in aviation talent acquisition

Personal Interests And Accomplishments

  • 4-year Varsity Football Student Athlete
  • 2-year Track and Field Student Athlete
  • 3.0 Cumulative College GPA

Timeline

Airport Ramp Agent (PT)

Charleston Airport
10.2024 - Current

Auto Detailer/Manager in Training

Enterprise Mobility
10.2024 - Current

National Military Aviation Reruiter

Veteran's Alliance
06.2024 - 10.2024

National Aviation Recruiter

Aerotek Aviation
05.2021 - 06.2024

Assistant Branch Manager

Enterprise Rent-A
01.2018 - 04.2021

Management Trainee

Enterprise Rent-A
01.2018 - 04.2019

Marketing Intern

Prudential Financial Center
06.2016 - 08.2016

Marketing Intern

Philadelphia Soul Indoor Football Team
01.2016 - 05.2016

Bachelor of Arts - Psychology

Earlham College

Bachelor of Arts - Business And Non-profit Management

Earlham College

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Malik Reid