Maliyah Barnwell
Bowman
Summary
Dynamic professional with extensive experience as an After-School Counselor at Berkeley County School District, excelling in fostering teamwork and enhancing student engagement. Proven ability in report writing and critical thinking, ensuring a safe environment while promoting positive behavior. Recognized for superior customer service and effective communication skills in diverse settings. Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
10
10
years of professional experience
1
1
Certification
Work History
After-School Counselor
Berkeley County School District
Summerville, SC
08.2024 - Current
- Facilitated engaging activities that promoted social skills and teamwork among students.
- Supervised daily operations, ensuring a safe and supportive environment for participants.
- Monitored student behavior, providing guidance to foster positive interactions and conflict resolution.
- Collaborated with staff to address individual student needs and enhance program effectiveness.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Built productive, lasting connections with individual students.
- Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
- Encouraged leadership skills among students through team-building exercises and project-based learning opportunities.
- Coordinated after-school activities contributing to individual student growth and development.
- Cultivated an emotionally supportive environment where each student felt valued while addressing any conflicts that arose.
- Implemented behavior management techniques to address challenging situations effectively, fostering a positive learning atmosphere.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Dispensed snacks to children in accordance with nutritional guidelines.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Implemented daily routines and activities to stimulate and engage children.
- Read stories, sang songs and facilitated creative play.
Security Officer
GardaWorld Security
North Charleston, SC
11.2024 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential security risks and maintain a secure environment.
- Monitored premises to deter unauthorized access and ensure safety protocols were followed.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Provided exceptional customer service while interacting with visitors and employees on-site.
- Collaborated with team members to conduct comprehensive safety drills and training exercises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
Security Officer
Allied Universal Security Services
North Charleston, SC
11.2021 - 05.2024
- Supervised security personnel to ensure adherence to safety protocols and operational procedures.
- Conducted training for new security officers, enhancing team skill sets and operational efficiency.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Addressed and resolved client inquiries promptly and professionally.
- Trained new reception staff on procedures and best practices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Interacted with vendors, contractors and professional services personnel to direct activities and communicate instructions.
- Trained new personnel on security protocols and procedures, enhancing team performance and efficiency.
- Responded promptly to alarms and alerts, ensuring immediate investigation and resolution of potential threats.
Detention Officer
Berkeley County Sheriff's Office
Moncks Corner, SC
03.2021 - 10.2021
- Monitored inmate behavior to ensure safety and security within detention facility.
- Conducted thorough searches of inmates and their belongings to prevent contraband entry.
- Enforced facility rules and regulations, maintaining order and discipline among detainees.
- Documented incidents and maintained accurate records for reporting purposes.
- Developed strategies to de-escalate conflicts, enhancing overall facility environment.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Monitored security cameras to maintain safety and security of inmates and officers.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
Cashier/Deli Associate
Harris Teeter
Summerville, SC
10.2016 - 12.2019
- Processed customer transactions efficiently using POS systems.
- Handled cash and credit card payments with accuracy and attention to detail.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to streamline checkout processes during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Trained and mentored new deli associates on food safety and preparation standards.
- Assisted customers by providing product recommendations and preparing custom orders.
- Maintained cleanliness of workstations and equipment to uphold sanitation standards.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency.
- Conducted regular quality checks on products to ensure consistency in taste and presentation.
- Developed promotional displays for daily specials, increasing customer engagement and sales.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
Education
Bachelor of Arts - Criminal Justice
University of South Carolina
Columbia, SC05-2022
Associate of Arts -
Trident Technical College
Charleston, SC12-2019
Skills
- Report writing
- CCTV monitoring
- Detail-oriented
- Superior customer service
- Emergency response
- Access control
- Complex Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Certification
- First Aid/CPR Certified for All Ages
- Qualifi Level 5 Diploma in Teaching English
as a Foreign Language at the TEFL Academy
Timeline
Security Officer
GardaWorld Security
11.2024 - Current
After-School Counselor
Berkeley County School District
08.2024 - Current
Security Officer
Allied Universal Security Services
11.2021 - 05.2024
Detention Officer
Berkeley County Sheriff's Office
03.2021 - 10.2021
Cashier/Deli Associate
Harris Teeter
10.2016 - 12.2019
Bachelor of Arts - Criminal Justice
University of South Carolina
Associate of Arts -
Trident Technical College