Marcella DAgostino
Goose Creek
Summary
Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Qualified with proven history of great customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills. Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aaron's Furniture
01.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Manager
Arona Home Essentials
12.2020 - 01.2024
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Utilized data analytics to refine sales techniques for improved customer engagement.
Education
High School Diploma -
Colegio San Vicente De Paul
07.2016
Skills
- Sales Operation
- Staff Management
- Client Relationship Management
- Account Management
- Money handling
- Strategic Planning
- Attention to detail
- Bilingual in spanish/english
- Active listening
- Customer Service
- Problem-solving
Timeline
Sales Associate
Aaron's Furniture
01.2024 - Current
Sales Manager
Arona Home Essentials
12.2020 - 01.2024
High School Diploma -
Colegio San Vicente De Paul
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