Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcio Swank

Easley

Summary

Dynamic Sales Associate with a proven track record at Dollar General Store, excelling in customer service and problem-solving. Cultivated strong customer relationships, enhancing satisfaction and loyalty. Demonstrated effective teamwork and time management while efficiently handling cash transactions and maintaining store organization, contributing to a welcoming shopping environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Dollar General Store
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma - General Education

Time For Learning
South Carolina

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Dollar General Store
03.2024 - Current

High School Diploma - General Education

Time For Learning

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Marcio Swank