Marcus Duffy
Charleston
Summary
Highly motivated employee with expertise in event logistics, hospitality, and customer service. Proven ability to effectively manage multiple tasks. Recognized for maintaining positive relationships with clients, colleagues, delivering exceptional customer service, and effectively coordinating event setups.
Overview
41
41
years of professional experience
Work History
Houseman/Set-Up Supervisor
Charleston Place Hotel
Charleston
01.2024 - Current
- Organized events and meeting logistics for corporate clients.
- Greeted visitors, clients and guests in a professional manner.
- Maintained positive working relationship with fellow staff and management.
- Responded to guest inquiries and resolved concerns promptly.
- Collaborated with housekeeping to ensure room readiness.
- Developed positive relationships with internal customers through effective communication techniques.
Distribution Clerk
Roper Hospital
Charleston
01.2000 - Current
- Maintained accurate inventory records using computerized tracking systems.
- Collaborated with nursing staff to fulfill supply requests promptly.
- Conducted regular inspections of storage areas for organization and safety.
- Coordinated with vendors to ensure timely deliveries of medical equipment.
- Prepared shipping documentation for various departments within the hospital.
- Implemented best practices for maintaining cleanliness in storage areas.
- Performed basic administrative tasks such as filing paperwork or generating reports.
- Complied with safety regulations in the workplace as well as applicable laws regarding transportation of hazardous materials.
- Maintained records of items shipped, received or transferred between locations.
- Operated computer systems to enter data related to orders and deliveries.
Houseman/Set-Up
Charleston Place Hotel
Charleston
01.1996 - Current
- Delivered supplies and materials to various hotel departments as needed.
- Responded promptly to guest requests for additional amenities or services.
- Collaborated with team members to ensure timely room preparations for arrivals.
- Supported event setups by arranging furniture and equipment as required.
- Collected and removed trash from rooms.
- Provided assistance with moving furniture or heavy objects when necessary.
- Ensured that all public areas were presentable at all times.
Nursing Technician
Roper Hospital
Charleston
01.1985 - 01.2000
- Assisted nursing staff in providing direct patient care and support.
- Monitored patient vital signs and reported changes to the nursing team.
- Collaborated with healthcare professionals to ensure quality patient care.
- Assisted in maintaining a clean and safe patient environment.
- Communicated effectively with patients, families, visitors, doctors, nurses and other healthcare personnel.
- Ensured that all nursing duties were performed according to established policies and procedures.
- Used mobility devices to transport patients.
Houseman/Set-Up Supervisor
Charleston Place Hotel
Charleston
01.1987 - 01.1996
- Assisted housekeeping staff with inventory management and supply organization.
- Responded promptly to guest requests for additional amenities or services.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Provided assistance with moving furniture or heavy objects when necessary.
- Assisted in setting up meeting spaces for events or conferences.
- Assisted in inventory management and control of hotel assets.
- Promoted a positive image of the hotel to guests and other team members.
Education
High School Diploma -
C. A. Brown High School
Charleston, SC01-1963
Skills
- Supply inventory
- Safety compliance
- Customer service
- Guest relations
- Event logistics
- Room preparation
- Communication skills
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Adaptability
- Professional demeanor
- Team collaboration
- Dependable
Timeline
Houseman/Set-Up Supervisor
Charleston Place Hotel
01.2024 - Current
Distribution Clerk
Roper Hospital
01.2000 - Current
Houseman/Set-Up
Charleston Place Hotel
01.1996 - Current
Houseman/Set-Up Supervisor
Charleston Place Hotel
01.1987 - 01.1996
Nursing Technician
Roper Hospital
01.1985 - 01.2000
High School Diploma -
C. A. Brown High School
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