Margaret Forrester
Inman
Summary
Dynamic executive with a proven track record at RPM Transportation, LLC, excelling in strategic planning and operational excellence. Expert in financial management and partnership development, I successfully negotiated high-value contracts, enhancing profitability while fostering strong relationships. Committed to continuous improvement, I led initiatives that significantly boosted customer satisfaction and optimized resource utilization.
Overview
29
29
years of professional experience
Work History
President
RPM Transportation, LLC
06.2020 - 04.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization's operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
Vice President
RPM Transportation, LLC
10.1999 - 06.2020
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Ensured regulatory compliance at all times.
- Managed financial, operational and human resources to optimize business performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Vice President
Concrete Repair Services, Inc.
01.1999 - 06.2001
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Managed financial, operational and human resources to optimize business performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
Quality Engineer
Lemforder Corporation
06.1996 - 01.1999
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
- Coordinated with customer service to address quality complaints, providing swift corrective actions that improved client trust.
- Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
- Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
- Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
- Improved supplier reliability with thorough assessment and feedback mechanisms, fostering stronger partnerships.
- Documented and developed engineering procedures and processes.
- Collaborated with other departments to facilitate successful project completion.
Education
Bachelor of Science - Ceramic Engineering
Clemson University
Clemson, SC05-1996
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Employee relations
- Operations management
- Budget management
- Company representation
- Financial management
- Partnership development
- Decision-making
Timeline
President
RPM Transportation, LLC
06.2020 - 04.2025
Vice President
RPM Transportation, LLC
10.1999 - 06.2020
Vice President
Concrete Repair Services, Inc.
01.1999 - 06.2001
Quality Engineer
Lemforder Corporation
06.1996 - 01.1999
Bachelor of Science - Ceramic Engineering
Clemson University
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