Margaret Peacock
Andrews
Summary
Accomplished Manager and Bartender with a proven track record at The Southern Pecan, Salmeris Italian Kitchen, and Mineral Springs Auto. Excelled in fostering customer loyalty, managing high-volume events, and leading teams to exceed service standards. Skilled in multitasking and responsible alcohol service, ensuring compliance and enhancing satisfaction. Demonstrates strong customer service and leadership, driving business success.
Overview
7
7
years of professional experience
Work History
Bartender
The Southern Pecan
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/ Manager
Salmeris Italian Kitchen
01.2021 - 03.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored beer, wine and liquor inventory to make proper order adjustments weekly
Manager
Mineral Springs Auto
03.2018 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Parkwood Highschool
Monroe, NC06.2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Responsible alcohol service
Timeline
Bartender
The Southern Pecan
04.2024 - Current
Bartender/ Manager
Salmeris Italian Kitchen
01.2021 - 03.2024
Manager
Mineral Springs Auto
03.2018 - 01.2021
Parkwood Highschool
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