Maria Factor
Greenville
Summary
Dedicated supervisor with a strong focus on team leadership, employee training, and customer satisfaction. Experienced in managing retail operations and enhancing performance in high-volume environments. Bringing positivity to a work environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Sam's Club
Greenville
07.2025 - Current
- Directed and supervised team of 15 employees in daily operations.
- Supervised daily operations and team performance in a high-volume retail environment.
- Trained new employees on company policies and customer service standards.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Personal Shopper
Sam's Club
Greenville
09.2024 - 07.2025
- Collaborated with clients to ensure timely delivery of purchased items.
- Managed inventory by tracking product availability and restocking as needed.
- Communicated effectively with clients through phone, email, and messaging platforms.
- Assisted clients with returns or exchanges to maintain satisfaction levels.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
Cashier
Sam's Club
Greenville
07.2023 - 09.2024
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and purchases.
- Maintained cleanliness and organization of checkout area.
- Managed cash register and balanced cash drawer daily.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
JL Mann High School
Greenville, South Carolina, SC05-2023
Some College (No Degree) - Business Management
Greenville Technical College
Greenville, South Carolina, SCSkills
- Team leadership
- Employee training
- Customer service
- Inventory management
- Performance monitoring
- Retail operations
- Decision-making
- Training and mentoring
- Relationship building
- Team building
Languages
Spanish
Full Professional
Timeline
Supervisor
Sam's Club
07.2025 - Current
Personal Shopper
Sam's Club
09.2024 - 07.2025
Cashier
Sam's Club
07.2023 - 09.2024
High School Diploma -
JL Mann High School
Some College (No Degree) - Business Management
Greenville Technical College