Responsible for effectively optimizing pricing over the life cycle of aftermarket parts in order to maximize revenue and margin and support overall product, dealer, and customer objectives
Conduct market research and data analysis for new product launches, including supplier selection, cost targets, and pricing recommendations
Ensure the timely and accurate development and maintenance of DTNA’s Aftermarket PriceBook
Work cross-functionally with internal departments as well as external stakeholders to ensure inputs are accurately incorporated in the pricing strategy
Prepare and present key findings to internal stakeholders
Operational Pricing Strategy
Daimler Truck North America
05.2023 - 09.2023
Conducted continuous process improvements for parked sales orders and invoices which decreased weekly customer case averages from 650+ cases down to 150 cases
Provided timely responses for pricing information and material loads requested by dealers for future orders
Monitored and analyzed weekly KPIs in order to report the results to internal stakeholders
Senior Inside Sales Coordinator
Daimler Truck North America
03.2022 - 05.2023
Supported sales initiatives led by District Parts Managers for the dealer and distributor network
Performed pricing analysis for dealer quotes and quarterly sales promotions
Provided customer support for direct ship orders and quotes through email, phone call, and APC ticketing system
Worked with marketing and suppliers to support monthly/quarterly promotions and achieve our target goals
Inside Sales Representative
United Rentals
08.2020 - 03.2022
Efficiently triaged incoming calls to identify and create equipment quotes, rentals, and contracts
Exceeded target quarter contract numbers and call conversion rate by taking 40-50 calls daily and converting 17-20% into contracts
Negotiated equipment and delivery prices on rentals following company pricing policies and demand
Trained incoming Inside Sales Representatives during two week cycles on sales call flow, construction terminology, and closing techniques
Education
Bachelor of Science - Sport And Entertainment Management
University of South Carolina - Columbia
Columbia, SC
05.2019
Skills
Customer Service
Salesforce
Data Analytics
Power BI
Interpersonal Communication
Problem Solving
Microsoft Word, Excel, Outlook, And PowerPoint
Documentation And Reporting
Affiliations
4 year varsity athlete, University of South Carolina Cheerleading
Timeline
Senior Strategic Pricing Analyst
Daimler Truck North America
09.2023 - Current
Operational Pricing Strategy
Daimler Truck North America
05.2023 - 09.2023
Senior Inside Sales Coordinator
Daimler Truck North America
03.2022 - 05.2023
Inside Sales Representative
United Rentals
08.2020 - 03.2022
Bachelor of Science - Sport And Entertainment Management
University of South Carolina - Columbia
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