Maria Siliato
Simpsonville
Summary
Dynamic professional with experience in fast-paced service environments. Known for effective verbal communication and teamwork, consistently prioritizing customer needs while ensuring efficient workflow. Committed to fostering positive relationships and driving customer loyalty.
Overview
4
4
years of professional experience
Work History
Server
Yardhouse
Greenville, SC
01.2026 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bayhost
Topgolf
Greenville, SC
01.2025 - 12.2025
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Supported other staff members during busy periods by assisting with tasks such as bussing tables or restocking supplies as needed.
- Developed strong relationships with regular patrons, fostering loyalty and repeat visits to the venue.
- Served as a point of contact for guest inquiries or concerns, providing prompt solutions that reflected positively on the establishment''s reputation.
Server
Wild Wing Cafe
Greenville, SC
03.2022 - 01.2025
- Delivered exceptional customer service in high-pressure environments.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Managed multiple tables efficiently, prioritizing guest needs and satisfaction.
- Trained new servers on menu knowledge and service protocols.
Education
Associate of Science - Occupational Therapy Assisting
Greenville Technical College
Greenville, South Carolina, SC12-2027
Skills
Effective verbal communication
Team collaboration
Time prioritization in dynamic settings
Building therapeutic rapport
Trustworthy and professional demeanor
Timeline
Server
Yardhouse
01.2026 - Current
Bayhost
Topgolf
01.2025 - 12.2025
Server
Wild Wing Cafe
03.2022 - 01.2025
Associate of Science - Occupational Therapy Assisting
Greenville Technical College