Maria Yakubovsky
Woodruff
Summary
Results-driven professional with a strong background in office operations and customer service. Skilled in performance monitoring and sales forecasting, leading teams to exceed service standards and improve operational efficiency.
Overview
8
8
years of professional experience
Work History
Bar Manager
Heirloom a milltown eatery
Spartanburg
11.2022 - Current
- Led bar staff to deliver exceptional customer service and streamline operations.
- Trained new bartenders in drink preparation and customer interaction to enhance service quality.
- Developed creative cocktail menu reflecting seasonal ingredients and local flavors.
- Oversaw inventory management for bar supplies and beverage stock levels.
- Monitored performance metrics to identify and implement process improvements.
Office Manager
Quality Cargo Transportation
Woodruff
03.2019 - 12.2022
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
- Developed office procedures that improved efficiency of administrative tasks.
- Resolved customer inquiries and issues, enhancing satisfaction through effective communication.
- Managed daily dispatch operations, ensuring timely service delivery.
Assistant Store Manager
AT&T
Tehachapi
08.2018 - 12.2019
- Managed daily store operations and staff scheduling to ensure smooth workflow.
- Coordinated inventory management and stock replenishment processes to maintain optimal stock levels.
- Trained new employees on company policies and customer service standards to enhance team readiness.
Skills
- Cocktail creation
- Inventory management
- Customer service
- Recipe development
- Staff training
- Performance monitoring
- Sales forecasting
Timeline
Bar Manager
Heirloom a milltown eatery
11.2022 - Current
Office Manager
Quality Cargo Transportation
03.2019 - 12.2022
Assistant Store Manager
AT&T
08.2018 - 12.2019