Summary
Overview
Work History
Education
Skills
Timeline
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Marian Gholson

Olanta

Summary

Dynamic Regional Event Specialist at Labcorp with a proven track record in on-site execution and client relationship development. Expert in managing events from start to finish, demonstrating exceptional problem-solving and time management skills. Enhanced guest satisfaction through effective communication and crisis management, ensuring seamless operations and memorable experiences.

Overview

19
19
years of professional experience

Work History

Regional Event Specialist

Labcorp
09.2020 - Current
  • Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
  • Interfaced with clients to understand event objectives.
  • Managed event logistics and operations.
  • Elevated guest satisfaction by addressing concerns promptly and professionally during events.
  • Ensured smooth event operations through diligent coordination with vendors and staff members.
  • Implemented creative solutions when faced with unexpected challenges or obstacles throughout various stages of an entire event''s life cycle.

Regional Biometric Lead

Wellness Corporate Solutions
01.2012 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Resident Care Manager

Coventry Assisted Living
06.2006 - 01.2012
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Arranged transportation and documented details of discharge transition plans.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Coordinated transition plans for residents moving between levels of care or returning home after rehabilitation, ensuring continuity of services and seamless transitions.
  • Collaborated with patients and families to provide care and treatment education.
  • Planned and coordinated patient discharges.
  • Managed department staff by monitoring performance, implementing improvement plans and conducting training.
  • Implemented strategies to reduce staff turnover such as training, mentorship programs and employee recognition events.
  • Enhanced patient care quality by implementing new protocols and collaborating with interdisciplinary teams.
  • Improved employee morale by creating an environment where continuous learning was encouraged.
  • Mentored nursing staff in best practices for geriatric care, contributing to increased staff retention rates and improved overall team performance.

Education

Certificate - Phlebotomy

Wewoka Technical College
Wewoka, OK
05-1991

Skills

  • On-site execution
  • Event planning expertise
  • Branding consistency
  • Post-event analysis
  • Event evaluation
  • Managing events start to finish
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Event setup and breakdown
  • Client relationship development
  • Staff management
  • Workflow management
  • Room setup and breakdown
  • Crisis management
  • Records maintenance

Timeline

Regional Event Specialist

Labcorp
09.2020 - Current

Regional Biometric Lead

Wellness Corporate Solutions
01.2012 - 12.2019

Resident Care Manager

Coventry Assisted Living
06.2006 - 01.2012

Certificate - Phlebotomy

Wewoka Technical College

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Marian Gholson