Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marian Simon

Graniteville

Summary

Dynamic General Manager with a proven track record at Burger King, excelling in operations management and team leadership. Enhanced guest satisfaction through effective problem resolution and innovative training initiatives. Skilled in compliance and labor management, fostering a motivated workforce while ensuring adherence to safety standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Burger King
05.2017 - Current
  • Oversees day-to day operations of the store
  • Manages restaurant labor according to manning guide and labor guidelines
  • Conduct QSC checklist to ensure food safety requirements are met
  • Provides coaching, feedback and on going training to increase guest satisfaction and raise restaurant performance
  • Holds S.O.S. rallies or contests to ensure team members focus on getting the giving the guests great products in a prompt way
  • Manages Crew and Management schedules for 25+ employees
  • Handles Daily Cash procedures and deposits
  • Inspires team by offering incentives like Employee of the Month and suggestive sell contests
  • Enhance guest experiences by addressing conflicts promptly using L.A.S.T.
  • Enforces compliance with government regulations, employment laws, and BKC policies while upholding operational and brand standards

Human Resource Generalist

Family Care, Inc
04.2016 - 05.2017
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Conducted drug screening for all new hires
  • Used E-verify to ensure all new hires candidates were authorized to work in the U.S

Scheduling Coordinator

Help At Home, Inc
08.2014 - 04.2016
  • Recruited certified nursing assistants and home health aides for client support.
  • Managed intake procedures for incoming clients.
  • Schedule aides to assist clients based on the client’s needs
  • Responsible for weekly on-call rotation
  • Maintain rules and regulations of HIPAA

Education

Bachelor Of Healthcare Administration -

University of Phoenix
Augusta, MI

Glenn Hills High School
Augusta, GA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Certification

  • SERV safe certified

Timeline

General Manager

Burger King
05.2017 - Current

Human Resource Generalist

Family Care, Inc
04.2016 - 05.2017

Scheduling Coordinator

Help At Home, Inc
08.2014 - 04.2016

Bachelor Of Healthcare Administration -

University of Phoenix

Glenn Hills High School

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Marian Simon