Mariana Ramirez
Greer
Summary
Dynamic Sales Associate with proven expertise in customer service and conflict resolution honed at Cost Plus World Market, Inc. Excelled in high-stress situations, enhancing customer satisfaction and loyalty through effective problem-solving and persuasive selling. Skilled in retail loss prevention and teamwork, adept at multitasking and adapting to diverse customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Cost Plus World Market, Inc
06.2022 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Public Health
University of South Carolina
Columbia, SC05-2025
Skills
- Promotional support
- Retail loss prevention
- Client service
- Customer service
- Multi-tasking strength
- Adapt to diverse groups
- Service oriented
- Teamwork and collaboration
- Conflict resolution
- Time management
Certification
- EMT - Certified Emergency Medical Technician
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Cost Plus World Market, Inc
06.2022 - Current
- EMT - Certified Emergency Medical Technician
Bachelor of Science - Public Health
University of South Carolina
Similar Profiles
Alondra GuerreroAlondra Guerrero
Retail Associate at Cost Plus World MarketRetail Associate at Cost Plus World Market
Alison ErbettaAlison Erbetta
Retail Associate at Cost Plus World MarketRetail Associate at Cost Plus World Market
Sierra NieuwenhuisSierra Nieuwenhuis
Stock Associate at Cost Plus World Market, IncStock Associate at Cost Plus World Market, Inc