Mariana Zaki
Indian Land
Summary
Detail-oriented professional with strong skills in appointment scheduling and customer service. Proven ability to maintain accuracy in documentation and enhance team collaboration.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Data and Document Preparation Processor
ManpowerGroup
Charlotte, NC
01.2018 - 01.2020
- Processed and verified documentation for accuracy and compliance.
- Coordinated workflow to ensure timely completion of tasks.
- Maintained inventory levels through effective monitoring and reporting.
- Assisted in training new team members on operational procedures.
Cashier and Retail
Sears
Charlotte, NC
01.2015 - 01.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in training new cashiers on operational procedures and best practices.
Dispatcher
Corporate Limousine Service
Charlotte, NC
01.2009 - 01.2012
- Coordinated logistics for timely transportation of clients across multiple locations.
- Managed communication between drivers and clients to ensure seamless service delivery.
- Utilized dispatching software to optimize routing and scheduling efficiency.
- Trained new dispatchers on operational procedures and system navigation.
Preschool Teacher
Covenant Church :
Charlotte, NC
01.2004 - 01.2007
- Developed and implemented age-appropriate lesson plans to foster children's cognitive and social growth.
- Organized daily classroom activities, promoting interactive learning through play-based methods.
- Collaborated with parents to discuss children's progress and address concerns regarding development.
- Mentored new teachers, providing guidance on classroom management and instructional strategies.
Teller
Providence Bank
Bayonne, NJ
01.1998 - 01.2003
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
- Assisted clients with inquiries, providing exceptional service to enhance customer satisfaction.
- Managed cash drawer, maintaining accurate records and balancing at end of shifts.
- Trained new tellers on operational procedures and customer service standards.
Education
Bachelor of Commerce - Accounting
Assiut University
Assuit, Egypt05-1993
Skills
- Dental radiography
- Dental impressions
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Team collaboration
Certification
- DANB Certified Dental Assistant (CDA)- 2025
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Data and Document Preparation Processor
ManpowerGroup
01.2018 - 01.2020
Cashier and Retail
Sears
01.2015 - 01.2017
Dispatcher
Corporate Limousine Service
01.2009 - 01.2012
Preschool Teacher
Covenant Church :
01.2004 - 01.2007
Teller
Providence Bank
01.1998 - 01.2003
Bachelor of Commerce - Accounting
Assiut University