Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Price

4025 Dewberry Lane

Summary

Dynamic customer service extraordinaire with a strong background in food service and nutrition management, adept at enhancing client satisfaction through proactive support. Proven track record at Ilana Casino in resolving issues and fostering teamwork. Committed to cleanliness and sanitation, ensuring a safe and organized environment for all.

Overview

21
21
years of professional experience

Work History

Household Manager

Self Employed
03.2012 - Current
  • Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
  • Performed cleaning and organization duties.
  • Managed financial operations for household of [Number] members.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.

roles executed any given day depending on clients needs *nanny *caregiver for elderly *organizational support *transportation for children or adults *meal planning and Prep *newborn care *laundry and home care

Multifaceted Operations Coordinator

Ilana Casino
01.2021 - 10.2023
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.

roles successfully filled any given day depending staffing *line cook *prep cook *server *cashier *team leader

Customer Service Representative

Captured Treasures
06.2020 - 12.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

skills used on a daily basis *money handling *pricing merchandise *display design *organizing

Closing PIC

Safeway
08.2019 - 05.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

skills used on a daily basis *frying hot case foods *bake breakfast hot case *label and put together salads and cold case *date, label, price products *cashiering

Customer Service Representative

Fred Meyer
08.2016 - 12.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.AQ

Greenhouse Associate

Premium Landscape Services
06.2004 - 01.2010
  • Enhanced customer satisfaction by providing knowledgeable information on plant care and maintenance during sales interactions.
  • Optimized space utilization by rearranging plants as needed for maximum light exposure and growth potential.
  • Supported quality control measures by routinely inspecting plants for any signs of damage or disease before shipment or sale.
  • Facilitated the transplanting process to support optimal growth rates during various stages of development.
  • Streamlined planting processes through effective organization of seedlings, trays, pots, and labels for easy access at all times.
  • Assisted customers with finding requested plants and flowers.

daily tasks accomplished *watering *fertilizing *picking and sorting orders *loading orders on truck in convenient order for deliveries

Education

GED -

Gospel Outreach of Olympia
Olympia, WA
06-2005

Skills

  • Nutrition management
  • Security measures
  • Home maintenance
  • Elderly care assistance
  • Activity planning
  • Cleaning and organization
  • Appointment scheduling
  • Meal planning
  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices

Timeline

Multifaceted Operations Coordinator

Ilana Casino
01.2021 - 10.2023

Customer Service Representative

Captured Treasures
06.2020 - 12.2020

Closing PIC

Safeway
08.2019 - 05.2020

Customer Service Representative

Fred Meyer
08.2016 - 12.2018

Household Manager

Self Employed
03.2012 - Current

Greenhouse Associate

Premium Landscape Services
06.2004 - 01.2010

GED -

Gospel Outreach of Olympia
Erika Price