Mariela Velazquez
Anderson
Summary
Motivated and results- driven Marketing and Sales student with hands- on experience in customer service, sales, and restaurant management. Bilingual in English and Spanish, with excellent communication,leadership, and problem solving skills. Proven ability to promote and sell products, generate repeat business, and exceed sales target, Currently is pursuing a degree in Marketing Sales to further develop my business and marketing expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Family Business
06.2020 - Current
- Delivered excellent customer service by recommending and promoting new menu items, driving sales and customer retention
- regulargy exceeded sales targets, becoming top performer in sales at the end of each shift.
- Fostered a welcoming and positive dining environment, enhancing the oval customer experience
Restaurant Manager
Family Business
08.2022 - 05.2024
- Managed daily restaurant operations, including assisting with the POS system and inventory management.
- Provided translation services to ensure smooth communication with Spanish speaking customers.
- Promoted new menu items to customers, resulting in increased sales and customer engagement.
- delivered exceptional customer service, fostering customer loyalty and repeat visits
Education
Bachelor of Science - Marketing Sales
Clemson University
Clemson, SC05-2026
Associate of Science - Marketing Sales
Spartanburg Methodist College
Spartanburg, SC05-2024
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Cash handling expertise
- Verbal and written communication
- Guest experiences
- Recordkeeping
- Upselling strategies
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
Languages
Spanish
Professional Working
Timeline
Restaurant Manager
Family Business
08.2022 - 05.2024
Restaurant Team Member
Family Business
06.2020 - Current
Bachelor of Science - Marketing Sales
Clemson University
Associate of Science - Marketing Sales
Spartanburg Methodist College
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