MARIJO MCCARTER
Charleston
Summary
Experienced Department Supervisor with comprehensive experience in team leadership, project management, and strategic planning. Strengths include strong decision-making capabilities, effective communication skills, and the ability to motivate teams towards achieving business objectives. Also credited for fostering a positive work environment that promotes high productivity levels and improves overall departmental efficiencies.
Overview
6
6
years of professional experience
2014
2014
years of post-secondary education
Work History
Lawn and Garden Department Supervisor
Lowes Home Improvement
Charleston
01.2023 - Current
- Led employee performance evaluations and provided coaching and mentoring to support team development.
- Analyzed sales data and trends to identify opportunities for growth and customer engagement within the department.
- Coordinated seasonal promotions and merchandising strategies for products.
- Implemented loss prevention measures to reduce shrinkage and theft per policy.
- Maintained inventory accuracy through regular cycle counts, audits, and reporting in Genesis.
- Developed scheduling plans to optimize staff coverage during peak seasonal service hours.
Paint Department Supervisor
Lowe’s Home Improvement
Charleston
10.2022 - 02.2023
- Coordinated inventory management and restocking procedures for merchandise.
- Implemented store promotions and visual merchandising standards consistently.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Partnered with vendors and specialists to get pro customers large orders for their business.
Customer Service Associate
Lowes Home Improvement
Charleston
01.2020 - 10.2022
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Education
James Island Charter High School
Charleston, SCSkills
- Leadership
- Inventory management
- Loss prevention
- Scheduling optimization
- People development
- Sales reporting & growth
- Systems and software expertise
- Operational efficiency
- Visual merchandising
- Promotional strategies
Languages
English
Native/ Bilingual
Accomplishments
- Department Supervisor of the Year 2023-2025
- Lowe’s #13 Lawn and Garden 2024-2025
- SIMS Rockstar Award 2024-2025
- Executive Service Star Awarded for Top LTR-Customer Satisfaction and YTD Sales 2024
- Platinum Service Star Awarded 2023
Timeline
Lawn and Garden Department Supervisor
Lowes Home Improvement
01.2023 - Current
Paint Department Supervisor
Lowe’s Home Improvement
10.2022 - 02.2023
Customer Service Associate
Lowes Home Improvement
01.2020 - 10.2022
James Island Charter High School