Mark C. Severance
Charleston
Summary
Seasoned Project and Program Manager with a proven track record at MCS CONSULTING, adept in leading strategic transformation initiatives with a focus on Agile principles and customer relationship management. Spearheaded the $11M Agile transformation, driving efficiencies across global teams. Recognized for exceptional team leadership and development, achieving significant savings and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
MCS CONSULTING
01.2016 - Current
- Company Overview: Providing program management and strategic consulting services on global transformation initiatives for clients worldwide
- Project manager for three strategic transformation initiatives; Workday ERP, Workday HCM and Zuora Billing and Revenue
- Leading large, cross-functional project teams to deliver leading-edge solutions for a top healthcare technology company
- Program Manager
- Responsible for leading the $11M Agile transformation of WFAA’s business systems and processes
- Successfully implemented NetSuite ERP, Salesforce CRM, and numerous other leading technologies on-time, within budget
- Led large teams of cross-functional SMEs and professional services providers
- Project Manager
- Led cloud-based projects in the Digital Innovation area including an Artificial Intelligence / Machine Learning effort based on the Dassault Systems’ Enovia PLM platform
- Also led Digital Specification Management and Veeva-based Regulatory Information Management projects
- Utilized Agile, Waterfall and Hybrid methodologies across global teams to drive efficiencies and savings for the World’s leading consumer products company
- Program Manager
- Led the implementation NetSuite ERP, Salesforce CRM, and Informatica Master Data Management, and Zendesk Customer Service across the US and Europe
- Created detailed business process documentation and ensured alignment with industry best practices
- Worked with executive leadership and cross-functional teams across Finance, Operations, Sales, Marketing and Legal departments
- Utilized Agile and Waterfall tools & techniques
- Providing program management and strategic consulting services on global transformation initiatives for clients worldwide
Program Manager
PONTOON SOLUTIONS
Dayton
01.2012 - 01.2016
- Responsible for directing operations of the $140M Computer Sciences Corporation’s Managed Services Program (MSP) addressing human capital needs across the Americas
- Led a team of 14 direct reports across multiple locations
- Led the Teradata Global MSP overhauling an existing $50M MSP into a model for contingent workforce management
- Led development of the MSP industry’s first global contingent labor pay rate benchmarking solution
- While overseeing the CSC program, I effectively managed contingent labor spend though the Beeline VMS platform while saving the client $2M in 2015
- Led a team of 14 direct reports
- Achieved $1M+ in savings in 2013 while leading the Teradata Global MSP for professional services utilizing the Fieldglass VMS
Consulting Program Manager (Contract)
COGNIZANT Technology Solutions
New York
01.2011 - 12.2011
- Oversaw all facets of program management, successfully delivering the strategic transformation program for one of the world’s fastest growing consulting firms
- Team leader charged with overhauling existing strategies as part of Cognizant Technology Solutions’ goal to achieve doubling of global revenue to $15B by 2015
- Implemented efficiency and growth initiatives through utilization of lean tools across workforce of 100,000+
- Coordinated a 53-person Program Management Office and assigned program managers and analysts
- Project Manager on a major ERP implementation for Merck
Program Manager, Client Services
EAGLE SYSTEMS & SERVICES
Dayton
01.2009 - 12.2011
- Program Manager and Practice leader for US Air Force markets
- Accountable for the development and execution of a comprehensive business plan for a rapidly growing government services provider
- Responsible for program management, staffing and profitable delivery of logistics, training, and business consulting projects
- Served as site leader for Dayton operations and oversight of all USAF programs using Lean and Six Sigma quality programs
- Recognized as the top-performing sales leader in 2011
- Secured place as a subcontractor on a $700 million USAF contract
Education
Master of Business Administration (MBA) -
Mount Saint Mary’s University
Emmitsburg, MDBachelor of Science - Business and Finance
Mount Saint Mary’s University
Emmitsburg, MDSkills
- Program and Project Management
- Customer Relationship Management
- Product Lifecycle Management
- Enterprise Resource Planning
- Agile Principles / Scrum Framework
- Software Implementation
- Strategic Planning & Analysis
- Artificial Intelligence/ Machine Learning
- Team Leadership & Development
Certification
- Certified Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Salesforce CRM (Admin 201) & Siebel CRM
- Oracle NetSuite ERP & Industrial & Financial Systems ERP
- Shipley Sales Training
- Business Process Reengineering (BPR)
- Supply Chain Management (SCM)
- Enovia PLM
- Fieldglass & Beeline Vendor Management Systems (VMS)
- Six Sigma Principles
- Effective Proposal Writing & Contract Management
- Babson Executive Education Program Certificate
- MS Project
- Confluence
- Jira
- Workfront
- MS Teams
Timeline
Project Manager
MCS CONSULTING
01.2016 - Current
Program Manager
PONTOON SOLUTIONS
01.2012 - 01.2016
Consulting Program Manager (Contract)
COGNIZANT Technology Solutions
01.2011 - 12.2011
Program Manager, Client Services
EAGLE SYSTEMS & SERVICES
01.2009 - 12.2011
Master of Business Administration (MBA) -
Mount Saint Mary’s University
Bachelor of Science - Business and Finance
Mount Saint Mary’s University
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