Mark Richey
Spartanburg
Summary
Results-driven Warranty Representative known for high productivity and efficient task completion. Possess specialized skills in claim processing, customer service management, and policy interpretation. Excel in communication, problem-solving, and adaptability, ensuring optimal outcomes in fast-paced environments.
Highly skilled in home sales representatives. Always maintained over a 50% net close.
Overview
32
32
years of professional experience
Work History
Warranty Representative
P&L Enterprises
Anderson
07.2017 - Current
- As a warranty representative I am responsible for repairing siding, windows and doors for many builders throughout the upstate
Sales Associate
Window Depot upstate
Belford
01.2020 - 07.2024
- Provided exceptional customer service by assisting clients with product selection, resulting in increased customer satisfaction and loyalty.
- Managed inventory and restocked merchandise efficiently, ensuring optimal product availability and maintaining store organization.
- Collaborated with team members to develop promotional displays, enhancing product visibility and driving sales during peak seasons.
Foundation Specialist
Cantey
01.2014 - 12.2017
- I was a inspector for Cantey. Here I inspected at least ten houses a week. After the inspection I would then develop a solution to correct folks damaged or settling foundations.
Branch Manager
Terminix
11.2006 - 01.2014
- I was hired at Terminix as their construction supervisor. I was responsible for repairing all homes that were under contract and encountered termite damage. I held this position for almost a year and was promoted to sales manager then branch manager. As branch manager I was responsible for daily operations, scheduling of all accounts and our monthly budgets and goals.
Forman
Barnett Services
07.1998 - 11.2006
- I was a Forman over two crews. I was responsible for all scheduling, ordering material and overseeing projects from start to finish. I would do everything hands on from laying out and digging foundations, framing.
- Barnett Services was a custom builder
Corporal
USMC
01.1994 - 06.1998
- I had the honor to proudly serve our great nation in the United States Marine Corps. It was a great everlasting experience. The life lessons I learned in the Corps follow you for life. There is no better place to learn work ethic, discipline and respect.
- We did all aspects of USMC
Education
Diploma -
TL Hanna High School
Skills
- RESIDENTIAL CONSTRUCTION
- MASONRY
- Detailed
- Organized
- Timely completion
- Proficient in sales Always maintained 50-65% net close rate
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
Window Depot upstate
01.2020 - 07.2024
Warranty Representative
P&L Enterprises
07.2017 - Current
Foundation Specialist
Cantey
01.2014 - 12.2017
Branch Manager
Terminix
11.2006 - 01.2014
Forman
Barnett Services
07.1998 - 11.2006
Corporal
USMC
01.1994 - 06.1998
Diploma -
TL Hanna High School