Mark Smith
Myrtle Beach
Summary
To use my education and professional experience to obtain a career in management, sales, marketing, or human resources.
Demonstrated ability to deliver exceptional customer service by identifying client needs and enhancing product knowledge, which fostered repeat business in a retail environment. Collaborated effectively with team members to manage inventory, ensuring efficient stock levels that supported streamlined sales operations. Utilized point-of-sale systems to process transactions accurately, contributing to improved checkout efficiency and overall customer satisfaction.
Overview
29
29
years of professional experience
Work History
Sales Associate
Perry Ellis International
Myrtle Beach
02.2025 - Current
- Delivered exceptional customer service by identifying client needs, enhancing product knowledge, and fostering repeat business.
- Collaborated with team members to organize inventory, ensuring efficient stock levels and streamlined sales operations.
- Utilized point-of-sale systems to process transactions accurately, improving checkout efficiency and customer satisfaction.
Insurance Agent
Worked for myself
Braselton
02.2018 - 02.2023
- Developed comprehensive insurance plans tailored to clients' needs, enhancing client retention and satisfaction over time.
- Conducted thorough risk assessments to identify potential liabilities, resulting in improved policy recommendations for clients.
- Streamlined claims processing procedures, reducing turnaround time and increasing client trust in service reliability.
Mall of GA. Mini (Hendrick Auto)
05.2016 - 12.2018
True Value Hardware
04.2014 - 01.2016
American Family Insurance
08.2012 - 02.2014
Restaurant and Bar Manager
Black Bear Tavern
03.2006 - 11.2011
Realtor
Keller Williams Realty
06.2007 - 10.2008
Restaurant and Bar Manager
Hamilton Mill Country Club
08.2003 - 08.2006
Golf Professional
Country Club of North Carolina
10.1996 - 10.2002
Education
Bachelors of Science - Business Administration and Human Resources
Columbia Southern University
West Virginia University
Marshall University
Skills
- Customer service management
- Employee management
- Interpersonal skills
- Task management
- Analytical skills
- Problem solving
- Microsoft Office Suite proficiency
- Client communication
- Risk assessment
- Policy recommendations
- Claims processing
Accomplishments
- In 1997 I became a golf professional and learned to hire and train employees in a country club atmosphere.
- In 2004 I moved to Georgia and managed a restaurant and bar at Hamilton Mill country Club in Dacula, Ga.
- In 2007 I obtained my Real Estate license and went to work for Keller Williams Realty.
- In 2013, I ran my own Insurance agency with American Family Insurance.
References
Available upon request
Timeline
Sales Associate
Perry Ellis International
02.2025 - Current
Insurance Agent
Worked for myself
02.2018 - 02.2023
Mall of GA. Mini (Hendrick Auto)
05.2016 - 12.2018
True Value Hardware
04.2014 - 01.2016
American Family Insurance
08.2012 - 02.2014
Realtor
Keller Williams Realty
06.2007 - 10.2008
Restaurant and Bar Manager
Black Bear Tavern
03.2006 - 11.2011
Restaurant and Bar Manager
Hamilton Mill Country Club
08.2003 - 08.2006
Golf Professional
Country Club of North Carolina
10.1996 - 10.2002
Bachelors of Science - Business Administration and Human Resources
Columbia Southern University
West Virginia University
Marshall University