Summary
Overview
Work History
Education
Skills
Timeline
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Marquis Jones

Rock Hill

Summary

Dynamic Shift Manager with a proven track record at Jack in the Box, excelling in employee training and customer service. Enhanced workflow efficiency through process improvements and maintained high safety standards. Recognized for resolving customer complaints swiftly, fostering loyalty, and ensuring compliance with health regulations. Punctual and reliable team player dedicated to quality assurance.

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

5
5
years of professional experience

Work History

Shift Manager

Jack in the Box
11.2023 - 06.2024
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained and developed team members on menu items and operational procedures.
  • Managed inventory levels, ensuring stock availability for peak hours.
  • Enforced safety and sanitation protocols to maintain compliance with health regulations.
  • Scheduled staff assignments based on demand forecasts and operational needs.
  • Implemented process improvements that enhanced workflow efficiency during busy shifts.
  • Resolved customer complaints promptly to uphold brand reputation and loyalty.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Picker Packer

Ross Distribution Center
04.2021 - 08.2023
  • Packed and labeled products accurately, ensuring compliance with shipping standards.
  • Conducted inventory checks to maintain accurate stock levels and identify discrepancies.
  • Collaborated with team members to streamline picking processes, enhancing overall efficiency.
  • Maintained cleanliness of work area, contributing to a safe and organized environment.
  • Adapted quickly to changes in order priorities, demonstrating flexibility in high-demand situations.

Warehouse Worker

Northern Tool Equipment
10.2019 - 08.2021
  • Conducted routine equipment inspections, identifying maintenance needs to minimize downtime.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

GED -

Adult Education
07.2020

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Punctual and reliable
  • Training and mentoring
  • Energetic and enthusiastic
  • Quality assurance

Timeline

Shift Manager

Jack in the Box
11.2023 - 06.2024

Picker Packer

Ross Distribution Center
04.2021 - 08.2023

Warehouse Worker

Northern Tool Equipment
10.2019 - 08.2021

GED -

Adult Education

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Marquis Jones