Marquisha Bowman
Greenville
Summary
Sales Manager with a proven track record of leading teams to exceed revenue goals through strategic planning and innovative sales strategies. With 3 years of experience, excels in data analysis, team leadership, and customer retention, driving sustainable growth and operational efficiency. Committed to transforming sales processes and fostering high-performing teams, aiming to set new benchmarks for excellence in the industry.
Overview
4
4
years of professional experience
Work History
Office Administration Manager/Internet Sales Manager
A&K Auto Sales and Leasing
Mauldin
11.2024 - Current
- Managed daily office operations and maintained a productive work environment.
- Coordinated schedules and appointments for staff and clients effectively.
- Oversaw inventory management and ensured supplies were consistently available.
- Trained new employees on office procedures and company policies.
- Implemented filing systems to organize documents and improve accessibility.
- Facilitated communication between departments to enhance collaboration.
- Maintained accurate records of sales transactions and customer interactions.
- Assisted in preparing reports for management on operational performance.
- Served as a liaison between departments within the organization.
- Processed invoices for payment in accordance with company policies and procedures.
- Provided guidance to staff on administrative matters such as recordkeeping and archiving.
- Provided assistance with onboarding new employees; maintained employee records.
- Managed day-to-day office operations and provided administrative support.
- Greeted visitors warmly upon arrival; scheduled appointments or tours accordingly.
- Quoted and prepared proposals for business services.
- Created reports using spreadsheets or database software programs when requested.
Sales Manager
Conns Homeplus
Greenville
06.2023 - 11.2024
- Sales Manager with a proven track record of leading teams to exceed revenue goals through strategic planning and innovative sales strategies.
- Directed sales team to surpass targets, elevating revenue well beyond last year's goals.
- Implemented strategic plans, fostering measurable growth.
- Enhanced customer satisfaction through data-driven approaches.
- Developed team skills, improving operational efficiency.
- Utilized analytical insights for strategic decision-making.
- Orchestrated cross-functional team coordination, mentored staff members, and established robust client relationships while optimizing sales processes.
- Revitalized sales strategies, introduced modern training methods, and streamlined operations to boost team performance and customer engagement.
- Analyzed market trends, refined sales forecasting methods, and implemented performance tracking systems to drive sustainable growth.
- Spearheaded department transformation, cultivated high-performing teams, and established new benchmarks for sales excellence.
- Managed store operations, boosting sales by 12% through strategic inventory control.
- Led a team of 15, enhancing customer satisfaction scores by 8 points.
- Implemented cost-saving measures, reducing overhead by $50,000 annually.
- Trained staff in sales techniques, improving team productivity by 18%.
- Resolved customer issues efficiently, maintaining a 95% retention rate.
Store Manager
Conns Homeplus
Greenville
06.2021 - 06.2023
Education
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SCSkills
- Data Analysis
- Inventory Management
- Team Leadership
- Customer Retention
- Cost Reduction
- Sales Forecasting
- Process Optimization
- Negotiation
- Sales Strategy
- Market Research
- Performance Metrics
- Team Development
- Client Relations
- Sales Training
- Operational Excellence
- Performance Improvement
- Customer Insights
- Market Analysis
- Conflict Resolution
- Strategic Planning
- Customer Engagement
- Lead Generation
- Office management
- Inventory control
- Recordkeeping
- Vendor relations
- Report preparation
- Schedule coordination
- Customer relationship management
- Performance tracking
- Market analysis
- Sales forecasting
- Team leadership
- Problem solving
- Effective communication
- Training delivery
- Time management
- Cross-functional collaboration
- Document management
- Workload prioritization
- Scheduling expertise
- Meeting planning
- Office technology
- Human resources
- Inbound phone call handling
- Scheduling appointments
- Managing office supply inventory
- Billing and coding
- Word processing
- Booking travel
- Bookkeeping
- Meeting coordination
- Event coordination
- Travel arrangements
- Budget support
- Payroll administration
- Financial services support
- Verbal communication
- Business correspondence
- Business administration
- File organization
- Staff management
- Billing oversight
- Mail handling
- Mail routing
- Strategic planning
- Leadership and supervision
- Planning events
- Spreadsheet development
- Customer engagement
References
- Onita Nelson, Department of Social Services, OnitaNelson@gmail.com, 8037075571
- Lea Thompson, Conns Homeplus, Thompsonmkay2012@gmail.com, 8647104110
Languages
- Spanish, Intermediate
- French, Intermediate
- English Fluent
Timeline
Office Administration Manager/Internet Sales Manager
A&K Auto Sales and Leasing
11.2024 - Current
Sales Manager
Conns Homeplus
06.2023 - 11.2024
Store Manager
Conns Homeplus
06.2021 - 06.2023
High School Diploma -
Orangeburg Wilkinson High School