Marrian Lisha Williams
Hampton
Summary
Professional in customer relations, ready to deliver high-quality service. Adept at resolving issues and enhancing customer satisfaction. Known for teamwork and adaptability, with skills in conflict resolution and active listening.
Overview
8
8
years of professional experience
Work History
Consumer Service Representative
Le Creuset Cookware of America
Early Branch, SC
07.2020 - 01.2024
- Effectively managed high call volumes while maintaining a professional demeanor under pressure.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Presented information to prospective customers, initiated new service and flawlessly set up customer accounts.
Front and Back Desk Receptionist
Hampton Regional Medical Center
959 West Carolina Ave, Varnville SC 29944
01.2016 - 07.2020
- Collaborated with team members on special projects, resulting in improved productivity and project completion within deadlines.
- Demonstrated adaptability through cross-training in multiple office functions, increasing versatility to provide coverage when necessary.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Erasmus Hall HS
914 Flatbush Ave, Brooklyn NY 1122606-1981
Skills
- Patience and resilience
- Call center experience
- Customer focus
- Complaint handling
- Teamwork
Timeline
Consumer Service Representative
Le Creuset Cookware of America
07.2020 - 01.2024
Front and Back Desk Receptionist
Hampton Regional Medical Center
01.2016 - 07.2020
High School Diploma -
Erasmus Hall HS