Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marrian Lisha Williams

Hampton

Summary


Professional in customer relations, ready to deliver high-quality service. Adept at resolving issues and enhancing customer satisfaction. Known for teamwork and adaptability, with skills in conflict resolution and active listening.

Overview

8
8
years of professional experience

Work History

Consumer Service Representative

Le Creuset Cookware of America
07.2020 - 01.2024
  • Effectively managed high call volumes while maintaining a professional demeanor under pressure.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Presented information to prospective customers, initiated new service and flawlessly set up customer accounts.

Front and Back Desk Receptionist

Hampton Regional Medical Center
01.2016 - 07.2020
  • Collaborated with team members on special projects, resulting in improved productivity and project completion within deadlines.
  • Demonstrated adaptability through cross-training in multiple office functions, increasing versatility to provide coverage when necessary.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High School Diploma -

Erasmus Hall HS
914 Flatbush Ave, Brooklyn NY 11226
06-1981

Skills

  • Patience and resilience
  • Call center experience
  • Customer focus
  • Complaint handling
  • Teamwork

Timeline

Consumer Service Representative

Le Creuset Cookware of America
07.2020 - 01.2024

Front and Back Desk Receptionist

Hampton Regional Medical Center
01.2016 - 07.2020

High School Diploma -

Erasmus Hall HS

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Marrian Lisha Williams